My Microsoft realms payment isn't being processed even with the right info

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this LIETS328

Are you trying to pay for this realm on Windows, Xbox, PS4, Nintendo or mobile phone?
Also, where are you physically located?
In case you're trying to pay the realm on Windows or Xbox. Your Microsoft account and payment method is the same as your physical location?

And, may i know if you tried using a completely different payment method?

I was having this problem, I canceled my subscription last winter. Yet, I was still being charged for the 10-person realm, even though Minecraft said that my realm was expired, I was still getting charged! Even after my card number got changed. My fix for this was going to xbox.com and singing in to see my payments and billings, turning off reoccurring payments, then canceling the subscription.

You didn't read the whole message Nathan. There aren't two charges on my account yet, I said microsoft is trying to charge me a second time. If I paid on july 2nd for an order to be shipped then I've paid once. The email I got from Microsoft is asking me to update my payment info (so they can charge my card again). The question is why? When I've already authorized for the first payment. Even over the phone they want to "update my payment info" (so they can charge me a second time). The first payment is STILL pending and all they have to do is ship the product, then my payment will release to Microsoft and *poof* MY THINGS WILL SEND. I don't understand why there needs to be updated card info for a payment that is already processed.

There may be issues with this card, you probably cannot use a prepaid debit card if this is the case. Also sign into your account on the PC and make sure the security for your account is still valid, and check the expiration on your credit card. Another
option is to buy a code for the gamepass and just add that to your account.

Hello once again,

In this situation, you've attempted to purchase a Realm for Minecraft and get what message?

Please clarify this, so that we can further the investigation into this process.

Is this being done on the Microsoft website, at our Microsoft Store? Or through the Xbox One console?

Get back to us with this info, and we'll be glad to respond as soon as we can.

Thank you!