my microsoft name doesn't change in my e-mail

Discus and support my microsoft name doesn't change in my e-mail in XBoX Accessibility to solve the problem; Hello, I put my real name since 6 months ago in my microsoft account but when i buy a game it's my older name who appear in my confirmation mail,... Discussion in 'XBoX Accessibility' started by comptonstar, Nov 18, 2019.

  1. comptonstar
    comptonstar Guest

    my microsoft name doesn't change in my e-mail


    Hello,

    I put my real name since 6 months ago in my microsoft account but when i buy a game it's my older name who appear in my confirmation mail,

    please help me, i search everywhere.

    (sorry for the category, i didn't find microsoft)

    :)
     
    comptonstar, Nov 18, 2019
    #1
  2. Ezorith Win User

    my microsoft name doesn't change in my e-mail

    You might need to update your billing information. While you can update your account name, your billing information might not update at the same time.

    You can check your billing info and other payment details by going to https://account.microsoft.com/billing/addresses

    Hope this helps!
  3. TRAPOUL80 Win User

    my microsoft name doesn't change in my e-mail

    Hello I'm Daniel,

    Try contacting xbox support towards this issue i gope they'll be able to resolve this problem for you.

    http://support.xbox.com/contact-us
  4. CrazyKiller5150 Win User

    Trying to update my e-mail address for this forum

    I'm not trying to change my Live ID, My e-mail address doesn't have a 2 in front of it.

    I'm trying to change it to my e-mail address from 2_*****@yahoo,com
  5. nejcjeretina Win User

    Microsoft Account

    I knew it was changed when I tried to sign in to minecraft and other apps that use my microsoft profile. It always said that my profile doesn't exist. Then I checked into microsoft store left clicked on my profile and saw a completely different e-mail. I didn't get any e-mail notifications.
  6. il uragano 3493 Win User

    Adding Security Problem

    I have changed both my Microsoft e-mail and password because my e-mail was for an old e-mail address that was no longer used. And I have set up proofs already; I see them on my Microsoft account on their website.
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my microsoft name doesn't change in my e-mail

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