My Microsoft money is gone...

Discus and support My Microsoft money is gone... in XBoX Games and Apps to solve the problem; Hi, i use to have like $20+ dollars on my acc now they are clear to zero and i didnt even purchase any games...and when i check in the transaction it... Discussion in 'XBoX Games and Apps' started by lXRainy CandyXl, Jun 2, 2015.

  1. lXRainy CandyXl
    lXRainy CandyXl Guest

    My Microsoft money is gone...


    Hi, i use to have like $20+ dollars on my acc now they are clear to zero and i didnt even purchase any games...and when i check in the transaction it shows this:

    [table][tr][td]15/2/2015[/td][td]Microsoft Account Credit[/td][td]Complete[/td][td]Prepaid card[/td][td]$0.00[/td][/tr][tr][td]14/2/2015[/td][td]Microsoft Account Credit[/td][td]Complete[/td][td]Prepaid card[/td][td]$0.00[/td][/tr][/table]

    And after that date i did not purchase anything.....

    Can anyone help me?

    :)
     
    lXRainy CandyXl, Jun 2, 2015
    #1
  2. VisageOfAnAngel
    VisageOfAnAngel Guest
    my money is gone

    Rockstar has been removing hacked funds from the game. This is the most likely explanation.
     
    VisageOfAnAngel, Jun 2, 2015
    #2
  3. justmyster94
    justmyster94 Guest
    my money is gone

    on GTAV Online i had 55M than it disappeared. so then i baough like what of the shark cards you can buy and i had 1-3M i signed back in and its all gone this has happened over 5 times its getting super annoying i don't know if its cause
    i'm being hacked or the whole RockStar thing. Either way its really annoying and i'm really sick of losing all my cash.
     
    justmyster94, Jun 2, 2015
    #3
  4. Mister Beep
    Mister Beep Guest

    My Microsoft money is gone...

    Hey there lXRainy CandyXl!

    Sorry to hear about the missing balance! For billing related issues like this, it is best to contact our phone support team through our
    Contact Us page so they see where the funds went. They will be more than happy to help out! My Microsoft money is gone... :)

    Hope you get up and running soon! My Microsoft money is gone... :)
     
    Mister Beep, Jun 2, 2015
    #4
  5. Mister Beep Win User

    My Microsoft money is gone...

    Hey there lXRainy CandyXl!

    Sorry to hear about the missing balance! For billing related issues like this, it is best to contact our phone support team through our
    Contact Us page so they see where the funds went. They will be more than happy to help out! :)

    Hope you get up and running soon! :)
  6. Changeling78 Win User

    My money are gone !!

    Have you tried going online to view your Microsoft billing account without using your Xbox. I've had something similar happen and in order to release my funds I had to re-enter and save my billing address online. Shortly there after my funds aka rewards
    points/$$$ were made available and I was able to use my balance on my Xbox to make purchases.
  7. The Hulk KSA Win User

    My money are gone !!

    Hi Springer ATC Thanks for answering

    I looked in the console and i didn't find anything its just £0.
  8. ngocphi Win User

    My money are gone !!

    For one thing you dont see your balance on xbox.com

    you need to either login on your console or commerce.microsoft.com

    all purchases has to be made on the console not the website if you want tonuse the currency also
  9. Lhucid Win User

    my money is gone

    Rockstar (the creators of GTA V) have recently done a patch where everyone lost there money due to hacks and money lobbies
Thema:

My Microsoft money is gone...

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