My Microsoft account was stolen an microsoft has no way to recover it

Discus and support My Microsoft account was stolen an microsoft has no way to recover it in XBoX Accessibility to solve the problem; I fell for a Microsoft account verification scam where you link your Game account to a Discord server but they actually just get a one time login code... Discussion in 'XBoX Accessibility' started by Bradley G1, Jan 23, 2025.

  1. Bradley G1
    Bradley G1 Guest

    My Microsoft account was stolen an microsoft has no way to recover it


    I fell for a Microsoft account verification scam where you link your Game account to a Discord server but they actually just get a one time login code for your account. The scammers changed all of my info. That includes password, email, and security info. I am currently writing this from a different Microsoft account because I do not have access to my original account.

    For some reason there is no way to talk to a live representative for any account recover process, every single avenue to contact Microsoft for this process redirects you to online account recovery. None of those methods work for recovery. The account recovery form is pointless as well because I put in the email that my account was connected to and it just says "there is no Microsoft account connected to this email" because they changed the email so obviously there is not.

    This is ridiculous. I just want to get my account back without having to log in to the account that was stolen because that is literally impossible. I have other information. Previous passwords, Previous email and access to that email, location It was made ETC, but you just can not talk to a live representative.

    I have accounts that are very important to me that are connected to that account. This is devastating.

    :)
     
    Bradley G1, Jan 23, 2025
    #1
  2. jrprostyle79 Win User

    My Microsoft account randomly got deleted (I didn't do it)

    We have the same problem. My kids microsoft account got stolen today, some hacker was able to get in the account, delete the phone number and change the email on the Microsot account basically stealing it. I have tried multiple ways to contact Microsoft about this but the way they have set their contact department makes it impossible to contact a real agent to notify this and recover the stolen account, the longer we give this hackers time to access more information and do more with the account the worst it is. If any one has a way to contact a real support agent please let us know and if by some chance a Microsoft agent read this please help. Why is there not a option in contact us for stolen or hacked account recovery? I tried all the options and never got a way to email them or contact them directly. Im still waiting for their call that I requested, it said it will take about a minute.
  3. JosefLBohorquez Win User

    Account

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Holten

    You can try recovering the compromised account instead using steps from the link below, in that way Microsoft is going to be aware of the stolen account too:

    https://support.microsoft.com/en-us/account-bil...

    Hope it helps, cheers
  4. Its Logs Win User

    Hacking my X box live account (please respond)

    Next time that happens report the account stolen to Microsoft BEFORE recovering the account. This will result in a console ban to the offeneder and more than likely his accounts too.
  5. JosefLBohorquez Win User

    Is there a way to recover stolen account?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Anna

    Sorry to hear that your account was compromised, you can try recover it following steps here:

    https://support.microsoft.com/en-us/account-bil...

    If you're not able to recover the compromised account using the steps provided in the link above, sadly is not possible to proceed with this :c

    ----

    My advise would be that you enable two steps verification or use an authenticator app (like Microsoft Authenticator, Google authenticator, etc) in that way the possibilities to be hacked again are almost zero.

    If you have further questions don't hesitate to ask

    Greetings
  6. Christyna64 Win User

    Account Hack for Xbox

Thema:

My Microsoft account was stolen an microsoft has no way to recover it

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