My Microsoft account was hacked. And the email and phone number was changed.

the hacked manage to delete the email i use for that microsoft account and changed his/her email as primary email,
and also hacker manage to remove my phone number from the account also.

so how can i prove its my account when hacker manage to delete my email use for the microsoft account and change all the my profile info??

Hi JASON Tomlinson



Thank you for posting to the Microsoft community.

Based on the description, it appears that you are having an issue on your Microsoft account was hacked and the email and phone number was changed.

In your case, I would suggest contacting live support since they have advance tools to use and could fix your issue.

Contact us | Xbox Support









Thank you for understanding,

Truly Yours,

Fatima

Microsoft Moderator

what can i do when i didn't add my phone number to my hacked account with changed email?

Try this support page.
https://support.microsoft.com/en-us/help/12407/microsoft-account-change-email-phone-number You can't change the email for the Xbox account, but you can change the email for your Microsoft account that is linked to your Xbox account.

You cannot transfer items from an account to a different account but you can add an email and even make that email the primary on your current account.

Change the email address or phone number for your Microsoft account