my microsoft account was deleted and i would like to recover the account. I did not delete...

Discus and support my microsoft account was deleted and i would like to recover the account. I did not delete... in XBoX Accessibility to solve the problem; I tried logging into both microsoft account that i used for minecraft, xbox, onedrive subscription, ect. There was alot that was tied to it. I recenlty... Discussion in 'XBoX Accessibility' started by Aj Mora, Nov 10, 2022.

  1. Aj Mora
    Aj Mora Guest

    my microsoft account was deleted and i would like to recover the account. I did not delete...


    I tried logging into both microsoft account that i used for minecraft, xbox, onedrive subscription, ect. There was alot that was tied to it. I recenlty was charged by Mircosoft for the onedrive 1tb monthly supscription that i have proof of. I had 2 accounts that just got deleted both purches xbox game pass multiple times. I have proof of payments. I created a new account witht the same email trying to get my account back but its the same gmail and there is no purchase histroy or subscription on both accounts that were deleted today. I dont want to get charged next month for a account that i dont even have atm. I have video proof on my old computer that i am signed into my account.

    :)
     
    Aj Mora, Nov 10, 2022
    #1
  2. Aj Mora Win User

    my microsoft account was hacked into and deleted and i would like to recover the account

    Can you tell mw what proccess and where to go ?
  3. Aj Mora Win User

    my microsoft account was hacked into and deleted and i would like to recover the account

    The account i am trying to recover was still on a old laptop that had been signed into before the account was deleted.
    [​IMG]


    This is after account got deleted and i tried to make a new account with the same email but everything was gone.

    i was just signed into it today.


    [​IMG]
  4. Georges C. Win User

    my microsoft account was hacked into and deleted and i would like to recover the account

    Hello again, in this case you should contact Xbox Customer Service and request an ATO (Account Takeover), this is because this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and procedures that Xbox Support has..
  5. Aj Mora Win User

    my microsoft account was hacked into and deleted and i would like to recover the account

    My issue isnt trying to get back into an existing account. (The recovery proccess helps you get back into an existing account) im trying to get into my account that was deleted. Ive already tried to go through the recovery process and that was not helpfull.

    Trying to recover my account wouldnt work because i just remade it, thinking that it would still be the same with my game pass history, and onedrive 1tb monthly subscription, going through the rovery proccess would just bring me back to the account that i just made. Not the old one that that everything.
  6. Georges C. Win User

    my microsoft account was hacked into and deleted and i would like to recover the account

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Aj, I'm sorry about what happened to your account, in cases like this you should try to recover your account by filling out the form via the link below.

    Recover your account

    https://account.live.com/acsr

    Help with the Microsoft account recovery form

    https://support.microsoft.com/en-us/account-bil...
Thema:

my microsoft account was deleted and i would like to recover the account. I did not delete...

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