My Microsoft account was closed and I would like access to Minecraft Java Edition back.

FloweySucks · Dec 27, 2022

Hello!

Little backstory to this, I had bought Minecraft Java Edition back in 2021 from this exact Microsoft account (it was the same email ID).

Since I had access to my game and Microsoft store, I did not check my Microsoft account very often. It had been more than 60 days I'd suppose, and my account was closed. Microsoft, on their site, say they disable the account, but in my case my account was closed. If it was not Microsoft, I'd only suspect a compromise with my account that recently happened. So with that said, I have been wanting to play Minecraft again and so would like access to the game once again. I have the receipt and other information if needed (I will post the transaction ID and information after a reply to this post). If you would like to check the old information related to this account, it was the following:
Xbox gamertag (old): swaroop3108

Minecraft Java Edition in-game name: AnimeSux
NameMC link to the old MC IGN: https://namemc.com/profile/AnimeSux.3

:)

Tomm_A

Hello FloweySucks,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand you wanted to get back in gaming and unable to because of your Microsoft account issue. We know how frustrating that could be and we are here to help and provide you enough information to address your concern.

To know if your Microsoft account is active, you can sign in through this link, https://account.microsoft.com You will enter your email account that is associated to your Microsoft account. If the email account is correct, you will need to enter the password to successfully sign in your account. If there errors after entering your email account, please refer to this link, I can't sign in to my Microsoft account - Microsoft Support.

To keep your Microsoft account active, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. If you don’t sign in during this time, Microsoft will consider your account to be inactive. You can review the Microsoft account activity policy here: Microsoft account activity policy - Microsoft Support and Microsoft Services Agreement here: Microsoft Services Agreement

To recover a Microsoft account, you can go to this link: How to recover a hacked or compromised Microsoft account - Microsoft Support

May we also know if you have already migrated your Mojang account to Microsoft account? If the account was already migrated, then use the Microsoft account to sign into Minecraft website through this link: Log in | Minecraft.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Tomm_A

Hello,

We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).

Thank you for your understanding.

Respectfully,

Xbox Forum Moderator

Microsoft Community

victor ‎‎

The Xbox edition of Minecraft in the screenshot is still the Bedrock edition, is it not? I should have access to Java through owning the Bedrock edition, and I don't understand why I wouldn't be able to play it if I played Java in the past with my Microsoft account without having to buy Java.

Kathy A.

Hello,

Thank you for posting in Microsoft Community.

We understand that you're having trouble logging into your Minecraft Java account. It sounds like there may be some confusion with your email address and account information.

For us to be on the same page, may we know when did you migrated your Minecraft account to Microsoft account?

We would like to show you a timeline of the migration process so you will be aware of what could have happened to your Minecraft Java:

10/21/2020 - Minecraft Support first announce migration of Java to Microsoft account. (You will get to keep your Minecraft Java username.)
- Java Edition is moving house | Minecraft
3/10/2022 - Last call to voluntary migrates Java accounts.
- Last call to voluntarily migrate Java accounts | Minecraft
9/19/2023 - Last call to migration of Mojang account to Microsoft account with access of Minecraft: Bedrock Edition for Windows and free cape. This allows you to access to both Java and Bedrock editions and unmigrated Mojang accounts will not be able to sign in to Minecraft.net or the Minecraft Launcher to migrate.
- Account migration last call | Minecraft
12/18/2023 - End of post-migration process - You no longer have access to your Java Edition account or Minecraft: Java Edition. Your capes and skins were tied to your previous Java Edition account and are not recoverable. Usernames will not be released until a later date.
- I Missed my Chance to Migrate. What Happens to my Account? | Minecraft Help
- Post-Migration Process FAQ | Minecraft Help

I hope this helps! Let me know if you have any further questions.

Sincerely,

Microsoft Community Moderator

reforc3

Hi,

Minecraft Java Edition can be purchased from thier store page using your Microsoft Account:

https://www.minecraft.net/en-us/store/minecraft-java-edition

And then being accessed with the (free) Minecraft Launcher on the Microsoft Store.

Both Windows and Java Editions are included with Xbox Game Pass for PC/Ultimate subscription.

My Microsoft account was closed and I would like access to Minecraft Java Edition back.