My microsoft account was banned after i bought something in the xbox store

Hi there! This is Virginia O.

I understand that you want to recover your banned account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Irina_Ch are you referring to an account suspension?

Or your account got locked and you want to unlock it?

Please give an update for us to be on the same page, thank you very much.

Hello Ryan ,

Could this exclamation mark lead to my account being banned or something similar, as I had previously purchased the game on the Microsoft Store through the PC, and when I downloaded it on the Xbox, an exclamation mark appeared.

Thanks..

if you bought the game from mojang, and created the account after purchasing the game directly from microsoft, then just have the account logged into the microsoft store and the xbox app

Bought 1,000 Apex Coins a day or too ago and I did receive the ones I bought from Microsoft store not directly from Apex Legends Store, However I also bought a 500 Apex Coin Pack After the 1,000 Coin pack which is yet to appear on my account even after 24 hours Like why is this happening

Yeah, i just think it was a bug maybe. In the store it said that i own the game and after the soft reset it even showed up on my games list as installable but i couldn't start it, even after a reinstallation. I could start the game right after i bought
the DLC. I don't think it has something to do with this DLC specifically, but it seems that after i bought "something" related to this game from the store, the license from the main game somehow finally was recognized properly on my XBOX One X.