My microsoft account that had minecraft purchased was stolen and changed email

Stavros Hadjioannou · Apr 25, 2025 at 5:35 PM

i recently had my accounts compromised and my microsoft account was stolen and changed email. i do have proof that i purchased minecraft on my old email but i do not know how to get it back

:)

SmartLace1968

Hello this is Virginia O.

I understand that you want to recover a stolen account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link for the account recovery: https://account.live.com/acsr

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

Bogdan Romanescu

My account in minecraft got stolen was migrated on this account they ve changed the email adress on my minecraft acount that was migrated on this **** **** platform.

rahaf saad

Only my Minecraft account was stolen and it is linked to Microsoft and I think the thief changed my Minecraft account email to his e-mail and I can't login to my account or play I want a solution before the thief sells my account to someone else and I hope you can return it to me

Phil Halse

ARE MINECRAFT ACCOUNTS BEING STOLEN OR IS MICROSOFT STORE COMPROMISED

Hi , This account has been in use on the same email account for at least 5 years .The Email attached to this account has never changed : I have used this email for 25 years . The Gamer Tag is FallAsteroid497 , as far as I remember this has been in use for several years . I vaguely remember having to reclaim this account about 5 years ago , I can't remember if it was due to Minecraft changes or if the account had been hacked or stolen . I have had to do a new install and have never had an issue in the past . Syears or more . what has Microsoft done to Stuff things up ? XBOX says it is a Windows account that I own , I can sign in to Microsoft store and it recognises the email and the Gamer tag . Xbox also recognises the account details , The last purchase I made was to be able to use this account on My Daughters IPAD . My understanding was the payment I made enabled this account to be used on all mediums , IPAD , Windows , Phones etc . Previously we had only used it on windows and an Android Tablet . This Android Tablet was stolen 18 months ago Nut as I logged the account out and changed the password it should not cause problems 18 months later >

Managed to get old laptop up and running , it cannot connect Minecraft now either and all details have been removed from Microsoft store . I opened the Minecraft data Files and will attach the client ID here

f64fea2a-69c7-4d52-9cdf-ae9e97bd874a

So lets just get it sorted Please . I am sure you can do better than this . Regards Phillip Halse

Zahir_Ramathula

MY ACCOUNT WAS STOLEN

Note: In many cases where people believe that their accounts have been stolen, hacked, or compromised, the issue is caused by a login issue.

First, try to change the password that’s associated with your account. For example, a Microsoft account or a Mojang account. Log out of anything that you're logged into (websites, game launcher, etc.), then if you were able to change the password, try to log in with the new password. If you have an old Minecraft account that logs in with a Java profile name instead of an email, you should migrate to the newer Mojang account format. 

If you have a Mojang account, try logging in with a different email address. 

If you are not sure if you should use your email address or Java profile name to log in, see our article on  Minecraft: Java Edition account types. 

If you do not receive password reset emails within a few minutes, or you are sure that your account was compromised, locate your transaction ID or gift code and contact Minecraft Support.

Note: If your account is linked to a Microsoft Secured Account or you have already migrated

contact Microsoft Support instead.

My microsoft account that had minecraft purchased was stolen and changed email