My microsoft account stopped existing please help

Discus and support My microsoft account stopped existing please help in XBoX Accessibility to solve the problem; So i tried to login on my minecraft launcher like 2 months ago but found out my account stopped existing.. My account still works on the microsoft... Discussion in 'XBoX Accessibility' started by Oskar Foch, Mar 16, 2025 at 2:05 AM.

  1. Oskar Foch
    Oskar Foch Guest

    My microsoft account stopped existing please help


    So i tried to login on my minecraft launcher like 2 months ago but found out my account stopped existing.. My account still works on the microsoft stores and only some specific microsoft sides but i can't use it and i still get emails about microsoft on that email..

    :)
     
  2. SweetMonet Win User

    My microsoft account stopped existing please help

    Hi, Oskar! I'm sorry to hear you're having trouble signing in to your Minecraft launcher. No worries, I'm happy to assist you with this today.

    Can you try logging in to account.microsoft.com and xbox.com, check if you encounter any errors.

    Try updating your Minecraft launcher.

    https://www.minecraft.net/en-us/download

    If you are on your PC > Check recent version of the Xbox app

    Microsoft Store app > Downloads > Get updates/Update all

    Check for the most recent version of Windows, including optional updates

    PC Settings > Windows Update > Check for updates > Install

    It is also best to contact the Mojang Team if nothing works.

    https://help.minecraft.net/hc/en-us/request/new...

    Thank you!

  3. Amy Paull Win User

    Second attempt on this particular forum

    I'd like to add that I have received multiple emails regarding my "account", that I don't have, according to Microsoft and Xbox. Including the email regarding this post. Please, PLEASE, SOMEONE help me figure this out and STOP the reoccurring withdrawals from my "non existent account". And possibly get a refund for 11 unauthorized withdrawals!!!!!
  4. isaiahcoffalot Win User

    Account doesn't exist, please help

    Sorry to hear about this. Try heading back to hotmail / outlook and taking the recovery steps. As above. The email and Xbox account were deleted. It may take some time for this to be resolved for you.
  5. Dean Roberts1 Win User

    Account doesn't exist, please help

    Yep tried that and it still says "Account doesn't exist" this is so frustrating, I've know idea what he's done, all my correspondence goes through that email

    Thank you for the reply
  6. Dean Roberts1 Win User

    Account doesn't exist, please help

    Yes it was a @hotmail.co.uk email which my stepson had connected to his Xbox. I asked his Mum, to tell him to just remove my email from his Xbox. In doing so, it looks like he's totally deleted my Email address 😞 Now Microsoft are saying my email doesn't exist, it did, so surely it's gotta be in the ether somewhere. It can't just disappear. Thank you for the reply
Thema:

My microsoft account stopped existing please help

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