My microsoft account stopped existing out of nowhere (and I just use it to play Minecraft)

Hi Juancho,

Thank you for posting in Microsoft Xbox community. I'm sorry to hear that your account got compromised. Kindly review the article below for complete step-by-step instructions how on how you could proceed.

How to get back a Microsoft account that has been compromised: https://support.microsoft.com/help/24ca907d-bcd...

The recovery form is your only chance to get your account back because hackers may have altered the majority of the data associated with it. However, the likelihood is lower. Here's the link of the form: https://account.live.com/acsr

Here are comprehensive instructions for using the Account Recovery Form:

https://support.microsoft.com/office/b19c02d1-a...

I would recommend following the instructions below to help keep your Microsoft account safe and secure in order to prevent this incident from happening again in the future.

https://support.microsoft.com/help/628538c2-700...

Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information. If you have account-specific inquiry, please reach out to Microsoft support. https://support.microsoft.com/contactus

Regards,

Alvaro

Quick edit: I also checked my deleted account's gmail to see if I could find something related to this, but there's nothing about it.

Hi. Whenever I try and use one of the account recovery methods, it doesnt work. When I try and sign into microsoft account recovery with my email it says that the email doesnt exist. However, I know the account exists as I bought minecraft with it. Is there anything I can do about this or is my minecraft and microsoft account lost forever?

the email for that account was dovietthang134@gmail if that's needed
Paid Minecraft, create a Microsoft account linked with that email dedicated to Minecraft
And now Microsoft just straight up telling me that account "doesn't exist" after a month of playing

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Rafaewmo, I'm sorry about what happened to your account, however in this case you should contact Xbox Customer Service via chat and request an ATO (Account Takeover), this is because this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and procedures that Xbox Support has.

However, ATO is a similar procedure to the online form, but done by a Microsoft agent, it will need as much information as possible for you to do the procedure.

https://support.xbox.com/en-US/contact-us

Here in the community we are independent consultants, so we do not have access to the same information and tools that support has.

Each account recovery case is unique, and if you request the ATO, you must wait for a response from Microsoft's investigation department.