My Microsoft account is refusing to sign in into the official xbox website and other xbox...

Discus and support My Microsoft account is refusing to sign in into the official xbox website and other xbox... in XBoX Accessibility to solve the problem; Hello, i have had trouble signing into the xbox website for three days now; when i try signing into the website the website will ask me to add my... Discussion in 'XBoX Accessibility' started by Moral_Mandolin, Mar 31, 2023.

  1. My Microsoft account is refusing to sign in into the official xbox website and other xbox...


    Hello, i have had trouble signing into the xbox website for three days now; when i try signing into the website the website will ask me to add my username and password as normal i place my email and password correctly but i get sent back into the website without being logged in, theres times where i get sent into an infinite loading screen and back to the website without being logged in

    This has been occurring on other xbox websites too and it’s starting to become problematic.

    :)
     
    Moral_Mandolin, Mar 31, 2023
    #1
  2. Rostom L Win User

    My Microsoft account is refusing to sign in into the official xbox website and other xbox websites

    Thanks for checking. You should first sign in to https://account.microsoft.com. Once you're signed in there, you're automatically signed in across Microsoft services online. You may use this link https://account.xbox.com/Profile to visit your Xbox profile after you signed in to the Microsoft account's website.
  3. Moral_Mandolin Win User

    My Microsoft account is refusing to sign in into the official xbox website and other xbox websites

    Hello to you as well!, the website I’m having trouble with is this one: https://www.xbox.com/en-US

    (the website you sent me thankfully lets me sign in. 👍)

    when i try to put my login credentials here the website refuses to let me login and instead gets stuck refreshing for a while before sending me back to website without being logged in.

    i tried using different browsers to see if it was one specific browser but it happens on all browsers too google,safari etc.
  4. Rostom L Win User

    My Microsoft account is refusing to sign in into the official xbox website and other xbox websites

    Hi Moral_Mandolin!

    Just to confirm, do you have trouble signing in your account through the Microsoft website here https://account.microsoft.com?

    To isolate the issue, try to sign in your account using a different device or a different internet browser - you may also use an incognito mode or in-private mode.

    Please also sign in a different account to check if other accounts don't have this kind of problem on your end.
  5. PotatoesAreAncient Win User

    Why can I not sign into my Xbox account on Xbox website?

    As I said, I already tried the problem solvers listed in other cases like this one. It is not my internet, I can sign into my Microsoft account on the Microsoft website, and I can sign into the actual Xbox app.
  6. Janet_C Win User

    Can't sign in xbox account on official website

    Hello!

    Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

    Unfortunately the website has been down for a couple of days, it is not possible to access it because it shows the error I show you in the image.

    You can see many other users reporting the same problem in other forum threads.

    I ask you to report this problem by clicking on this link

    https://support.xbox.com/xbox-live-status

    Go to the "Report a service outage" section and make your report so Microsoft can see what is going on.

    Remember that this report does not generate personalized attention, it is only to notify an emerging problem and Microsoft will be notified.

    Please wait 24 hours and check back tomorrow.

    Kind regards.

    [​IMG]
Thema:

My Microsoft account is refusing to sign in into the official xbox website and other xbox...

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