My microsoft account has been hacked. In sign in activity, I can see several "Unsuccessful...

Discus and support My microsoft account has been hacked. In sign in activity, I can see several "Unsuccessful... in XBoX Accessibility to solve the problem; I have taken all the necessary precautions such as enabling 2FA, downloading the mobile authenticator app, and changing my password. However, I... Discussion in 'XBoX Accessibility' started by Abhay Jani, Oct 25, 2023.

  1. Abhay Jani
    Abhay Jani Guest

    My microsoft account has been hacked. In sign in activity, I can see several "Unsuccessful...


    I have taken all the necessary precautions such as enabling 2FA, downloading the mobile authenticator app, and changing my password. However, I continue to see these. I play Minecraft a lot, and have been permanently banned from servers for "Suspicious Account Behavior". Please help.

    :)
     
    Abhay Jani, Oct 25, 2023
    #1
  2. Nursemorph Win User

    Account keeps getting locked

    I'd check the sign-in activity on your account to make sure someone isn't trying to sign in with wrong credentials as I believe a certain number of unsuccessful attempts results in an account lock.

    Go to you Microsoft account (click your avatar top right of the screen then select "My Microsoft account")...from there, click on "Security" and there should be a "See your sign-in activity" option.. Click that and it will list every successful and unsuccessful sign-in attempt
  3. Daniel Gill_354 Win User

    My microsoft account has been hacked. In sign in activity, I can see several "Unsuccessful Sync" attempts from places such as Germany, Spain, Peru, France, Sibera, and many others.

    Hi Abhay J! I hope you are well, delighted to be able to offer you my help!

    I'm sorry that you are going through this problem, from what you tell me you give me to understand that you still have access to your account, is that correct? If so, you would only need to contact support and explain what happened.

    I would love to help you more, but I am a gamer like you and a member of the Microsoft community.

    Support: https://support.microsoft.com/contactus/

    Best regards,
    Daniel.
  4. Lavenia A. Win User

    Account hacked-games and subscriptions lost.

    Hi Rochaze,

    Thank you for reaching Microsoft Community. We appreciate for sharing your concern with us.

    We're sorry to know that your account was hacked. Will you double check if you have signed into the right account where your subscriptions are? See this thread If you think your account has been hacked - Microsoft Community. How I wish I can do something for you to get your gamertag and purchases back. But unfortunately, we don't have ways to restore your purchased games and subscriptions. You may log on to https://account.live.com/Activity and see activity information if someone access your Microsoft account.

    Keep safe!

    Kind regards,

    Lavenia
  5. RainingRoses Win User

    There was someone who logged into my account, and I wanted to know if I could see what time my account was logged into or see what location my account was used at.

    Hi,

    It actually is possible to review your account sign-in activity as explained in the following support guides:

    Check the recent sign-in activity for your Microsoft account - Microsoft Support

    What is the Recent activity page? - Microsoft Support

    Sign in at https://account.live.com/Activity for info on all successful and unsuccessful account sign-in attempts (including your current session). This confirms which device/platform and browser/application was used, as well as the exact time/date and the IP address with an estimate location of the event.

    If anything doesn’t look right and you believe there was unauthorised access to your account, refer to:

    Secure your account if you think you've been hacked | Xbox Support

    and

    How to recover a hacked or compromised Microsoft account - Microsoft Support

    Regarding the profanity messages, if you receive a ban/suspension as a result of this (or for any other reason) and if these were sent via Xbox Live, the only option would be to submit a case review (if eligible).

    Hope this helps.
  6. Prince Leo II Win User

    I get disconnected from ea servers every 5 minutes

    Well, if that is what you think, then call Xbox Support to see if there has been some hacking activity in your account.

    I think they might not allow you to be on live once they check to see if someone did hack your account.
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My microsoft account has been hacked. In sign in activity, I can see several "Unsuccessful...

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