My microsoft account got hacked and I answer all of the questions on the recovery form but...

Hi there, thanks for the fast answer and providing me with the recovery form.

I will try it this way, but I have a question on that: The recovery form demands the mail address of the account I want to recover. This would be my old private mail address, but it's no longer connected to my Microsoft account since it was changed after the hacking into another address. So what am I supposed to fill in there?

Thank you!

Hi. My name is Brilliant and I would love to help you today.

To recover your account, you may need to answer questions that only you can answer regarding your account by filling out an account recovery form. If applicable, complete the form using a device you have previously used to sign in to your account and in a location where you commonly use that device and we will recognize it, such as your home or office.

It is recommended that you first go to the Help with the Microsoft Account Recovery Form at: https://support.microsoft.com/accou...ccount-recovery-form-b19c02d1-a782-dee6-93c3- dc8113b20c42 before filling out the form.

When you are ready, you can fill out the form at: https://account.live.com/acsr.

If this does not help, unfortunately your account may be hacked and impossible to recover.

I hope this helps resolve your query.

the recovery form is the only way, you are responsible for the upkeep of your account and should keep the details safe, Microsoft will not just hand an account to someone unless they can answer all of the security questions.

To recover an account that has been compromised or hacked, see How to recover a hacked or compromised Microsoft account - Microsoft Support

The account recovery form is located here Help with the Microsoft account recovery form - Microsoft Support

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Mode08, if your Microsoft account got hacked, try to recover the account by clicking on the link below and filling out the account recovery form.

Recover your account

https://account.live.com/acsr

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...