My microsoft account got hacked and deleted.

ToxicTheDragon · Apr 1, 2023

Today, when I was trying to login to my minecraft launcher, it said that no account exists with my email.
I immediately checked my email and it said 3 random messages from microsoft which contained - 1. security info added, 2. password changed, 3. security info deleted. I immediately got to the customer support thing and they did a survey thing to verify if it was me who is trying to recover my account or not. They gave me a time span of 24-72 hours of receiving a mail. I am not worried about my microsoft account, but about the minecraft account.
I redeemed it on an account and have the code and stuff with me as proof. Is there any chance that I can recover it? If yes please let me know, thanks!

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Alekslj

Sorry to hear that your account has been compromised, you can try to recover it following steps here:

https://support.microsoft.com/en-us/account-bil...

Please note that here in the forums no one can assist you with this process / tell you the specific email / modify or share account details due to privacy and security policies

kyle_m4496

Hi Nahyan. To protect customer privacy, Microsoft can only help customers verify their account ownership through the online password recovery process.

If you remember any new details that might help with the recovery process, it's encouraged to keep trying to recover your account using the online account recovery form.

https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

Nahyan Alayan

I have reseted my pc and im using my new laptop.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello ToxicTheDragon, if you have already contacted Microsoft support and they have already started the procedure to recover your account, you will have to wait for a response from them.

Renatodibi

Hi Eaa.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I'm sorry for the problem you're experiencing. Unfortunately, I can only advise you to contact official support and see if they can assist you in any way.
We here on the forum don't have access to your data or account.

Also, an account can be deleted due to inactivity. I'm not sure if this applies to you, but I thought it was important to give you this information.

As first I recommend you still take a look at this support page.
https://support.microsoft.com/accou...username-b2049472-3b8f-27d3-61c6-67a668453f4c

Here, instead, if you wish to contact support.
https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

I hope I've been helpful.

Kind regards
Renato

My microsoft account got hacked and deleted.