My Microsft Money is about to expire :(

Greetings,

First sorry for my english. I´am from Germany

I got a email with the subject, that my money will expire next month. i´am very angry about this. Thats 106 € (about 144 $) so not really less. Actually i don´t have an Xbox because i wanted to buy a Xbox One at the end of the Year. Never the less i was
a very tedious Xbox Fan with over 7 Years of Xbox Live Gold and a really great expense of Games and Accessories i bought. So only because that are hard times in the moment and i cannot afford an xbox One i will lose my Money i bought normally with Points Cards?
Only because you changed them to a real currency is the reason that they expire? Its worth the same... I really feel depressed on this.

I tried the telephone support, but they does not want to do something about this. I dont want to buy Games now with the oney, because i don have the console right now and it oes not really make sense to buy games at new price now, when i want to use it on
something i really want.

If my problem will not be solved, it is time to say goodbye to the xbox brand. Such a long years of loyality only to be the fool in the end. Thanks for nothing!

:)

 

Xbox Money

I would like to know how much of my money is going to expire after or on June 1st because I would like to spend that money before it expires. I just know it expires on that day but don't know how much money is going to be taken away fron my account.

 

Gold is about to expire

yea it shows the correct end date. It just keeps saying i need to renew.

 

Sorry for your trouble. Currency cards should not expire only the money that you receive from doing such things like Xbox Live Rewards or Bing Rewards will expire. Currency that your using from your own wallet shouldn't expire though.

 

Thats the money wich was changed from the Points to Currency Action. I bought the Cards normally. Maybe there are a few € of Reward Points, but thats must be absolutly minimal.

 

I find it offensive that you seized money that was added to my account with a cash card. Why would a company that has made so much money off of us already say that cash expires and then take it to spend on whatever they want. I have never changed points
to currency. All of the cash you stole was real money. So whenever Microsoft needs cash why do you dip into our accounts and steal. That is embezzling from us. I never agreed to give you cash for nothing so i would like to have my money returned to me asap.
I shouldnt have to tell you stealing is wrong...

 

when Microsoft changed from mspoints to currency on every xbox 360 when you first made a purchase or added funds, you recieved a notification you had to confirm:

all converted mspoints that have been on your account to that day will expire on 1st june 2015

all msp Cards will still remain active but once redeemed the value provided will expire after 1 year

converted funds have priority on purchases, so if you didnt spend it in a year after redeeming you shouldnt blame Microsoft but overthink 2 things: why did you redeem it back then and why didnt you use it in all this time.

it has to expire because msp has a different value than your currency.