My messages keep saying We can't get all your messages right now

Discus and support My messages keep saying We can't get all your messages right now in XBoX on Consoles to solve the problem; please help me with this I've gone to the support chats numerous times never able to resolve this problem it's only started doing this since the new... Discussion in 'XBoX on Consoles' started by Sparxx Og, Dec 31, 2016.

  1. Sparxx Og
    Sparxx Og Guest

    My messages keep saying We can't get all your messages right now


    please help me with this I've gone to the support chats numerous times never able to resolve this problem it's only started doing this since the new update

    :)
     
    Sparxx Og, Dec 31, 2016
    #1
  2. The Last Flight
    The Last Flight Guest
    I can't access my messages

    Today, I can't access my messages. When I check my messages via Xbox, it doesn't give me the gamertag of the sender and I get an error message saying "We can't get all your messages right now. Check back later". When I try to check via xbox.com, I get "An
    error has occurred, please try again later".

    Is the messaging system down right now? Or is it just me? If it's the latter, is there any way to fix it?
     
    The Last Flight, Dec 31, 2016
    #2
  3. sicilianboyfly
    sicilianboyfly Guest
    old gamertag, new microsoft account

    After I click sign in to change my Microsoft account I get this message saying "sorry, we can't change your Microsoft account right now. For more info, go to Xbox.com/accountswap
     
    sicilianboyfly, Dec 31, 2016
    #3
  4. SuperIce2001
    SuperIce2001 Guest

    My messages keep saying We can't get all your messages right now

    I’m having the same problem... 2 years later. It’s still broken and nothing has fixed it
     
    SuperIce2001, Apr 28, 2018
    #4
  5. SuperIce2001 Win User

    My messages keep saying We can't get all your messages right now

    I’m having the same problem... 2 years later. It’s still broken and nothing has fixed it
  6. Belen T.C. Win User

    "We can't get all your messages right now. Check back later"

    Hello DBPL,



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



    Thank you for understanding.

    Sincerely,



    Microsoft Community Moderator
  7. Belen T.C. Win User

    "We can't get all your messages right now. Check back later"

    Hello DBPL,

    Thank you for posting in Microsoft Community.

    We understand you are having issues with your Xbox Messages. This error message usually indicates that there is a problem with the Xbox Live service. Microsoft is aware of this issue and is working to resolve it as soon as possible. In the meantime, you can try the following steps:

    1. Check the Xbox Live service status page on this link Xbox Status | Xbox Support to see if there are any known issues with the messaging service.



    2. Try signing out of your Xbox Live account and then signing back in.



    3. Clear the cache on your Xbox One console by holding down the power button for 10 seconds until it turns off, then unplug the power cord for 30 seconds before plugging it back in and turning it on.

    4. Reset your Xbox Console: Go to Profile & system > Settings > System > Console info and choose Reset console. Select Reset and keep my games & apps. This resets the Xbox operating system and deletes any corrupted data without deleting your games or apps.

    I hope this helps! If you’re still having trouble, please let me know we will do our best to help you resolve this issue as soon as possible. Have a great day!



    Sincerely,



    Microsoft Community Moderator
  8. sicilianboyfly Win User

    old gamertag, new microsoft account

    After I click sign in to change my Microsoft account I get this message saying "sorry, we can't change your Microsoft account right now. For more info, go to Xbox.com/accountswap
  9. KING x JAR3D Win User

    Xbox Preview Program

    Hello, my problem is that when I go to my messages it says “We can’t get all of your messages right now. Check back later.” But this has been happening for a couple months please help I did all the things xbox support said and nothing worked.
Thema:

My messages keep saying We can't get all your messages right now

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