My message from Xbox Live just vanished

I was saving the Halo5 code with the special Armor and Teq pack until Christmas for my son. Checked on it today and it's vanished. Do love messages disappear?? So bummed right now...

:)

 

Can connect to xbox live

I couldn't connect to xbox live . And it recommended that I re download my account so I did and now my account has vanished from my xbox. And each time I go to download it . It gets so far and tells me a error message - not available at the moment - .Any
help would be great ( only had live a week )

 

Sudden disappearance of Xbox Live Messages!!

I had a lot of messages with codes and Xbox Quests rewards in the Xbox Live Message Box and now they are all gone. I have redeemed all those codes but one which is my reward for Decemeber Xbox Quests. It was a 1 month xbox live gold code that expires july
2018 and now I cant redeem it because all of those messages just vanished. So is there any way I could get all of those messages back? If not then at least the code for the reward for the 1 month xbox live gold earned from the December Xbox Quests. Please
and Thank You!

 

Hey there Dwoop33!

Sorry to hear about the issue! Just to clarify, was the code you received sent to your Dwoop33 account? Thanks!

 

Hi, yes it was on my Xbox One. And then it just disappeared. Can you please help me? I've tried twitter for weeks with the official support with no response or luck in getting the reward back. Thanks

 

I've sent you a Forums Private Message. You can check those by clicking here.

Enjoy!