My main account was stolen but I was able to get back into it with the recovery form. What...

Discus and support My main account was stolen but I was able to get back into it with the recovery form. What... in XBoX Accessibility to solve the problem; Yesterday my account was stolen due to me not being careful with the info I shared. I managed to recover my account using the burner email the hacker... Discussion in 'XBoX Accessibility' started by SorTa_s, Jan 31, 2025 at 1:53 AM.

  1. SorTa_s
    SorTa_s Guest

    My main account was stolen but I was able to get back into it with the recovery form. What...


    Yesterday my account was stolen due to me not being careful with the info I shared. I managed to recover my account using the burner email the hacker used and changed the password. I immediately tried to add my phone as the recovery number and it says I have to wait 30 days for it to take effect. That's cool and all except the hacker has the ability to veto it at any time since another of their accounts is the recovery email. I am also unable to edit any other account info without access to the recovery account.

    Why was there no 30 day period when my account was stolen? Is there any way I can make sure I regain full control over it?

    :)
     
  2. Lumie Helps Win User

    My main account was stolen but I was able to get back into it with the recovery form. What do I do while waiting for my data to be changed?

    Hi there SorTa_s.

    I am Lumie and I would love to assist you today.

    I am so sorry you are dealing with a compromised account.

    The 30 day system in place is done to try and protect you from compromission. However, if everything goes wrong, it can do the opposite effect.

    There is no way to bypass the 30 day wait. You just have to be vigilant to make the request again if it gets cancelled. That is the only way.

    I am sorry.

    I hope this helps.

    I shall be here for your response. -Lumie
  3. Kob Kwa Win User

    How do I recover Hacked/compromised Xbox account

    I have submitted many recovery forms through Microsoft, I am sure that Xbox account recovery is the only way I can possibly get the account back. The recovery forms do not work for me. I am not too sure on what I could do to get the account back.

    Thanks, Koby KWan
  4. Farscape247 Win User

    Help please

  5. Tezzerrific Win User

    Hacked Account | 8 Days No Response from MS

    you have to use the account recovery form, it will want accurate information.

    most accounts are not hacked but stolen after accounts are shared to gameshare, this is the number one reason for account compromises. I have kids and one of mine nearly did this, they do this all the time.

    Help with the Microsoft account recovery form
  6. Lucas Lauer Win User

    Xbox and Microsoft account was compromised

    If the above solutions did not work - nor the recovery form - I'm sorry, but you will not be able to get it back.

    As I mentioned, Microsoft support cannot help users recovering their account. They are not allowed to do it or to change anything on a user account.

    If you try to use the recovery form, does it show you the message that your account does not exist?
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My main account was stolen but I was able to get back into it with the recovery form. What...

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