My live subscription got suspended

Discus and support My live subscription got suspended in XBoX on Consoles to solve the problem; My account got suspended for a week by a friend. He reported me as a joke and since I got I warning my account got suspended is there any way to... Discussion in 'XBoX on Consoles' started by XxGraveTRIGGAxX, Aug 13, 2018.

  1. My live subscription got suspended


    My account got suspended for a week by a friend. He reported me as a joke and since I got I warning my account got suspended is there any way to shorten the suspension or remove it my name is

    :)
     
    XxGraveTRIGGAxX, Aug 13, 2018
    #1
  2. mcLyleWard
    mcLyleWard Guest
    GOLD SUBSCRIPTION SUSPENDED

    My Xbox Live Gold subscription is suspended, probably because my dad got a new credit card. How can i cancel the subscription?
     
    mcLyleWard, Aug 13, 2018
    #2
  3. xbox live was suspended for no reason

    My XBox live subscription was suspended without any e-mail explaining why
     
    InferableKey38, Aug 13, 2018
    #3
  4. Smwutches
    Smwutches Guest

    My live subscription got suspended

    For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com
     
    Smwutches, Aug 13, 2018
    #4
  5. Smwutches Win User

    My live subscription got suspended

    For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com
  6. SRLashen Win User

    Live Subscription cannot be renewed

    Thanks for the input FearedNightmare, I have checked the Live subscription status and it's "Suspended".

    Also in the console it says "Go Live", as well my subscription should have expired last month :(
  7. OmarAl7 Win User

    Xbox account locked, and cant recover it because I had Two-Step verification on.

    The problem is I got charged for Xbox subscription after I got locked out of my account by 3 days, (Microsoft ultimate/1month). How can they suspend my account and still keep my credit card active and deduct from my card.
  8. Alchemist Don Win User

    [LOCKED] Why am I Banned/ Am I Banned/ Wat?/ No Email/ Whatevs....

    You got suspended or banned live with it
  9. steeledwand7664 Win User

    Xbox Live Gold

    Basically whenever you sign up for a subscription with a debit/credit card the system turns on auto renew for the subscription. The only way to prevent this is to use a Xbox live prepaid card that you can purchase from retailers.

    If you do not turn off the auto renew the subscription will continue to run even if your card is declined Microsoft will continue to try and charge your payment option and after a certain amount of time (not sure of the exact amount of time) they will then
    suspend your Xbox live subscription if it is not paid.

    This is normally how customers will get a past due balance on their subscriptions.

    Like the Customer service rep explained after the live subscription being suspended for a period of time it will then cancel the subscription and that payment option would NEVER be able to be used on another Microsoft account again.

    At that point with the subscription being cancelled you would be able to purchase a new subscription.

    While the subscription is suspended you would not be able to add any Xbox live Prepaid cards or any type of Microsoft Prepaid cards (even gift cards) to the account.
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My live subscription got suspended

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