My Jigsaw stopped keeping track of puzzles completed.

Discus and support My Jigsaw stopped keeping track of puzzles completed. in XBoX Games and Apps to solve the problem; My Jigsaw stopped keeping track of puzzles completed, no matter what I do, no progress is showing up. I would like to know if there is a way to reset,... Discussion in 'XBoX Games and Apps' started by LenientBoat29, Jun 29, 2016.

  1. My Jigsaw stopped keeping track of puzzles completed.


    My Jigsaw stopped keeping track of puzzles completed, no matter what I do, no progress is showing up. I would like to know if there is a way to reset, or correct the problem.

    :)
     
    LenientBoat29, Jun 29, 2016
    #1
  2. KatVit50
    KatVit50 Guest
    Completed puzzles not being recognized or given credit for

    Microsoft Jigsaw no longer recognizes when puzzles are completed and points are no longer credited. When puzzle is completed I need to exit Jigsaw and reopen it. Puzzles display as completed but no longer receiving credit for
    completion .
     
    KatVit50, Jun 29, 2016
    #2
  3. PattiZi
    PattiZi Guest
    Microsoft jigsaw won't download puzzle collection

    Does anyone know how to delete jigsaw puzzle collections when they are completed.. It is one of my favorite games, but when I download them and can't DELETE them .. I don't want to use all my space for puzzles..

    PLEASE HELP ME DELETE THE COMPLETED JIGSAW PUZZLES.



    Thanks

    PZ
     
    PattiZi, Jun 29, 2016
    #3
  4. MeetingBoss7 Win User

    Jigsaw has stopped working

    my total points stopped updating and as I finished a puzzle, the application would close, forcing me to have to open open Jigsaw again. Once open, I could see the star that showed I completed a puzzle, but no points had been awarded. I could then complete
    each of the other puzzles, one at a time, receiving a completion star but no points, and being forced off the app each time.
  5. PattiZi Win User

    Microsoft jigsaw won't download puzzle collection

    Does anyone know how to delete jigsaw puzzle collections when they are completed.. It is one of my favorite games, but when I download them and can't DELETE them .. I don't want to use all my space for puzzles..

    PLEASE HELP ME DELETE THE COMPLETED JIGSAW PUZZLES.



    Thanks

    PZ
  6. Doug88142 Win User

    Classic Puzzle Statistics Incorrect

    I began playing Microsoft Jigsaw (Classic Jigsaw), since about the middle of September 2014. Sometime in November of 2014, having completed 722 Easy, 722 Medium and 722 Hard puzzles, of the then 49 collections, plus 50 of the expert puzzles, a total of
    2216 completed puzzles, I began to have a problem. Some of the puzzles in three categories would not load. I decided to uninstall and reinstall the app. After I was up and running again, I observed that in the statistics tracking section of the game, my completed
    puzzles dropped from 2216 to 0 (zero) and my score dropped from 352500 to a NEGATIVE 104410, a difference of 456910 points. I noted at this time that all the stars, i.e. green, yellow, orange and red/purple under each puzzle remained lit up, indicating that
    somewhere, the app still knew that I had completed those puzzles.

    I started over doing all of the previously completed puzzles for the second time, but noted that in statistics, the number of completed puzzles started reducing. Example, let's say that on a given Monday I completed 12 puzzles. in the next few days, (Tuesday
    or Wednesday), I discovered that statistics had reduced the number of completed puzzles by anywhere from 1 to all 12 of those completed puzzles. I tried doing the puzzles again, (for the third time), only to find out that they would be removed from statistics
    again. Apparently, there is a limit to the number of times a puzzle can be completed. While this was happening, sometimes the score would also be adjusted downward.

    I realized at this point that it would be impossible for me to complete all puzzles and have statistics report accordingly, so I thought that maybe the problem was fixed and I should uninstall and reinstall the app again. This time, the number of completed
    puzzles dropped from 2448 to 1008 but my score remained the same. Knowing that I could never get statistics to reflect my actual number of completed puzzles, I tried to uninstall the app completely, even removing files that I found associated with Microsoft
    Jigsaw. Upon reinstallation, the statistics, score and lit up stars all remained the same with the statistics in error.

    Currently, I have completed a total of 2534 puzzles, while statistics tracking only reports that I have completed 1081.
  7. KingFlounder278 Win User

    Deleting Jigsaw

    Tell me how to delete completed jigsaw puzzles
  8. EmonyDax Win User

    Jigsaw Puzzles need fixed

    I'm not aware of any missing gold bars; I haven't been tracking them. But...every time I finish a puzzle, it doesn't register that I even worked it. And the program closes down and sends me back to my desktop. When I go back into Jigsaw Puzzles, I find
    the last puzzle I worked on (completed!!) sitting on the home page. When I go to it, none of the actions taken in the previous session are there. It's totally unworked. This started on or about Mar 22.
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My Jigsaw stopped keeping track of puzzles completed.

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