My Jigsaw Jam progress has been wiped

Discus and support My Jigsaw Jam progress has been wiped in XBoX Games and Apps to solve the problem; Yesterday I completed three stars on all levels for collections 1, 2 and 3. Also earlier today I completed a 200+ piece puzzle (the Tiger) and it has... Discussion in 'XBoX Games and Apps' started by SvelteTarsier2, Aug 4, 2016.

  1. SvelteTarsier2
    SvelteTarsier2 Guest

    My Jigsaw Jam progress has been wiped


    Yesterday I completed three stars on all levels for collections 1, 2 and 3. Also earlier today I completed a 200+ piece puzzle (the Tiger) and it has not recorded my progress. Any help to have my stats reinstated would be appreciated.

    :)
     
    SvelteTarsier2, Aug 4, 2016
    #1
  2. Charlie_B
    Charlie_B Guest
    Lost game progress

    I've been having issues with my Internet connection lately. The WiFi has been disconnecting quite often. That has happened long after having completed all the Jigsaw Jam puzzles. Now for some reason, all that progress has been lost.
     
    Charlie_B, Aug 4, 2016
    #2
  3. Charlie_B
    Charlie_B Guest
    Lost game progress

    I have just discovered that I have somehow lost all my saved progress in the Jigsaw Jam section of Microsoft Jigsaw. While I understand that this is the Microsoft Jigsaw forum, I have also lost game progress in Microsoft Mahjong. What happened that I lost
    all my progress?
     
    Charlie_B, Aug 4, 2016
    #3
  4. Charlie_B Win User

    Lost game progress

    I've been having issues with my Internet connection lately. The WiFi has been disconnecting quite often. That has happened long after having completed all the Jigsaw Jam puzzles. Now for some reason, all that progress has been lost.
  5. DJ Caesar Win User

    11/3/14 UPDATE JUST WIPED ALL MY DATA!!!

    Reporting this same problem on 11/18/14. My gold has reset to 1500, and my progress on this month's challenges and the Jigsaw Jams have been wiped and won't save anything I've done today. It's kept the couple of extra sets I downloaded, but it's erased all
    of my records of completing some of the puzzles. Also, when I click to do the Daily Challenges, it sits on the load screen for 20+ seconds and the loading animation doesn't move.
  6. Exscalerber Win User

    11/3/14 UPDATE JUST WIPED ALL MY DATA!!!

    I have the same problem as DJ Caesar, all my progress has been wiped when I came to use it today. and have only 3 Jigsaw's instead of the 16 I should have.
  7. AllanaClare_449 Win User

    Jigsaw Jam

    Please provide more packages for Jigsaw Jam.
  8. Mister Cizl Win User

    How can I get new collections of puzzles for Jigsaw Jam?

    Hey ZonateChalk421! You can purchase new collections in the classic jigsaw, the collections in jigsaw jam are the only ones available in that section. Thanks!
Thema:

My Jigsaw Jam progress has been wiped

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