My issue with my Minecraft account

Yagiz Kislakli · Nov 20, 2022

Hello, I bought "Minecraft: Java &Bedrock Edition for PC" from Microsoft Store. Money was taken from the card, but when I try to play the game it asks me to buy it again. And make sure I'm logged into the account I bought the game from. Can you please help? Then chatted with a Xbox Gamer in here, eventually he said; this should be a license error. Then I went to Mojang help center and I mailed the issue with my minecraft account, about 48 hours ago. And I don't got any mails from them. I'm worried about it, can anyone help? (At least can anyone tell me the average response time from Mojang?)

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Yagiz, this forum is public viewing and unfortunately as independent consultants we do not have access there is some data nor your account.

Since you've already contacted Mojang support, you should wait until they can review your case and give you some position.

David__F

Hello,

Yes it is in Minecraft launcher, but it was associated with Xbox account, currently the auto login feature also applies to Xbox apps I have installed on my computer, therefore it is both a issue with Minecraft launcher and Xbox, it is kind of also a Microsoft account issue since my Minecraft account was my Microsoft account.

Thanks!

shanenicholson374

I have linked my Microsoft account to my PS4 account in order to play cross platform minecraft. The issue is that I would like to play cross platform with my brother, who is playing using my Xbox One. My microsoft account is now associated with
both my PS4 account and Xbox Live account, which means that we share a gamertag. For this reason I cannot add my Xbox account as a friend on Minecraft and cannot play cross platform. I attempted to resolve this issue by unlinking my Microsoft account from
my PS4 account but this did not resolve the issue. I was unable to link a different Microsoft account to my PS4 account, a message informed me that my account was already linked to another and could not be linked again.

Please can you make it free Minecraft Minecraft store PS4

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

If possible, only Mojang can unlink the account and migrate to another account. Deleting your Microsoft account will only make you lose access to the game, I don't recommend you to do that.

Denszeal

Hi Josef, I’m having the same issue however this is the first time I’ve got minecraft on any PlayStation, I’ve tried logging in to Minecraft on PS5 and it gives me the same message, there is only my account on my PS5 yet it says my Microsoft account is already linked to another PSN account, I do not have minecraft on PS4. I attempted to use a different Microsoft account but all I got was a signing in screen for 10 minutes so gave up.

(Edit: just installed minecraft on my ps4 with the same PSN account and also says the Microsoft account is linked to a different PSN account but Nintendo switch works fine so seems to be an issue with PlayStation minecraft)

My issue with my Minecraft account