My iPhone cloud gaming won’t load into a game.

I am signed in to the same accounts on both iPhone and PC. Games will not save on iPhone nor PC, even though when possible I attempt to load my save data from the cloud. Cloud storage doesn’t have any saved data regardless of the device I use. I’ve been trying all day long to get it to save my games but it just won’t work

I’ve spent 4 hours trying to get this to work, nothing works, I’ve switched to my sons account on my Xbox launched the game and it works? Won’t load on cloud gaming either, I can’t seem to find any other information on it or how i can delete the game save from the cloud as there’s nothing on my Xbox, this is very frustrating

Hi Vernon! My name is Kyle and I'm an independent advisor.

Xbox Cloud Gaming cannot be accessed from the Xbox app on iPhone. Here's how to access Xbox Cloud Gaming on iPhone:

Open Safari, go to Xbox.com/play and sign in with your Microsoft account.

Select the Share button, and then select Add to Home Screen.

Then, Cloud Gaming can be opened from the iPhone home screen like any other app.

Please reach back if you have further questions.

Thanks,
Kyle

I have a iPhone and I’m on iOS 16 I have tried to reinstall the bookmark and it worked for a little bit when I closed it out, but I opened it back up and went back to blue screen and I do not have active VPN on my phone but I have a whole Internet, VPN I’ve tried doing doing whatever to get Microsoft attention the best would be calling, but like I said in the other post, I cannot sign in and redirect me to another page that is blank

I’m having the same problem with the new Fortnite season but another problem when I try to contact Microsoft, it brings me to a assistant where I have to sign in to call a Xbox employee or another one is getting a special expert who I can message but when I try to sign in, it brings me to a blank page on my phone so I can’t contact them even the Microsoft office on Google Maps when I called them they don’t have a line or an option for Xbox help so please Microsoft Xbox anyone help us with this