My internet disconnect whenever i play an online game

Thakilah2704 · Nov 4, 2021

ok so I was playing an online game and my internet suddenly disconnects, I proceed to reconnect to my internet and it tells me something like "it cannot connect to the network" whenever I am still in the game, but the moment I exit the game If I can connect to the internet,

even if I restart the pc, this still happens. I already tried using device manager and uninstalling driver from internet, reinstalling games and other things but it still happens.

If anyone has any solution that can help me please leave an answer

:)

Thakilah2704

i have windows 10 and i use steam to download games

Stephenkk123

Can you help me I have wifi but Xbox says my network is good but there’s some Xbox service issues

Jesse E'

Please try the following:

Step 1

- Type Troubleshoot in Windows search and press Enter

- If you can't see troubleshooters, click the Additional troubleshooters option on the right

- Here, find Windows update section

- Click Run the troubleshooter and wait till the process is finished.

Step 2

- Type Services in Windows search and hit Enter

- In the new Windows, scroll down till you find Background Intelligent Transfer Service (BITS)

- If the service is running, right-click and select Restart

- If not, right-click and select Start

- Do the same with Windows Update service.

Step 3

Press Win + REnter the following and hit Enter:

regsvr32 Qmgr.dll /s

Open the Run dialog again and run the following command:

regsvr32 Qmgrprxy.dll /s

Step 4

For this fix to work, you would have to find another Windows 10 machine of the same version (Home/Pro/Enterprise). If you have access to such a machine, do the following:

- Access another computerType regedit in Windows search and press Enter

- If User Account Control shows up, click YesNavigate to the following location:

HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Services\\TrustedInstaller

- Right-click on the branch and select Export

- Choose the location, name the file trustedinstaller and click Save

- Transfer the file to your computer

- Once the file is on your desktop, double-click the trustedinstaller.reg to merge it with your own registry

- Restart the PC and try updating Windows again.

Step 5

If none of the above helps, you can repair your Windows installation without losing files or installed apps. Here's how to do it:

- Go to the official Microsoft website and download installation files

https://www.microsoft.com/en-us/software-downlo...;(press Download tool now)

- Once downloaded, double-click the setup.exe

- Accept License and Terms, select Upgrade this PC now, and click Next

- After the necessary files are downloaded, choose Keep personal files and apps

- Click Install (make sure that all apps are closed and not running before doing this)

- Your PC will restart and installation finished

Jesse E'

What Windows version do you have? Are you playing the games from Game Pass or the store?

Jesse E'

Can you use your mobile hotspot to play and see if it disconnects as well?

My internet disconnect whenever i play an online game