My internet connection is fine but child can’t make purchases?

Discus and support My internet connection is fine but child can’t make purchases? in XBoX Games and Apps to solve the problem; I can’t make purchases on my child’s account as it says no Internet connection, internet connection is fine? e721378f-366c-49e0-8008-1ad5a9731b27 Discussion in 'XBoX Games and Apps' started by Nigel Baker1, Mar 23, 2025 at 5:32 PM.

  1. Nigel Baker1
    Nigel Baker1 Guest

    My internet connection is fine but child can’t make purchases?


    I can’t make purchases on my child’s account as it says no Internet connection, internet connection is fine?

    :)
     
    Nigel Baker1, Mar 23, 2025 at 5:32 PM
    #1
  2. Nigel Baker1 Win User

    My internet connection is fine but child can’t make purchases?

    I am in the Uk. Please send a UK link
  3. Nigel Baker1 Win User

    My internet connection is fine but child can’t make purchases?

    When will Minecoins be available in the UK again?
  4. Janice V. Win User

    My internet connection is fine but child can’t make purchases?

    Hi there! It looks like there are no available Minecoins in the UK. I recommend purchasing the Minecoins in a 3rd party store and redeeming it on your child's account. Additionally, you may reach out to Mojang https://help.minecraft.net/hc/en-us/request/new in purchasing Minecoins in your area.
  5. Janice V. Win User

    My internet connection is fine but child can’t make purchases?

  6. Janice V. Win User

    My internet connection is fine but child can’t make purchases?

    Hello and welcome to our community!

    We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

    I am sorry to hear about this issue. To assist you better, could you please provide the following details?

    What error are you encountering when trying to make a purchase?

    What specific content or item is your child trying to buy?

    Have you tried making the purchase online to see if it goes through successfully?

    Your responses will help guide the next steps for troubleshooting. Thank you, and I look forward to your reply!
Thema:

My internet connection is fine but child can’t make purchases?

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