my internet conection works everywhere except in the store page

Discus and support my internet conection works everywhere except in the store page in XBoX on Consoles to solve the problem; it says check internet connection and try again, we couldn't connect to server. e06139b3-01d6-4fc4-b475-f15a569d1e62 Discussion in 'XBoX on Consoles' started by MidLicense91108, Mar 13, 2017.

  1. my internet conection works everywhere except in the store page


    it says check internet connection and try again, we couldn't connect to server.

    :)
     
    MidLicense91108, Mar 13, 2017
    #1
  2. Not working in the home menu

    So my xbox home page is fine but the store and everything else is just wrong it says that I DON'T have a Internet conection but i do, and i can play but not online and when i sing out my account it gets normal, but i sing back in and it still does not work,
    help pls
     
    ToxicInfluencer, Mar 13, 2017
    #2
  3. Can't login in my EA acount, any help?

    Since yesterday, i start the game and has to log on EA acount butt kepps saying ¨EA server conection expire. check your internet conection¨; i check out and isn't my internet conection. please help.
     
    TwidMorterHurl, Mar 13, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    my internet conection works everywhere except in the store page

    Hey there!

    I'm sorry to hear about the store issue. If you haven't yet, try
    power cycling
    your Xbox One console. That can help with a lot of problems and hopefully resolves this one. If that doesn't help, try resetting your home network by unplugging everything and waiting 5 minutes.

    If that doesn't work, come back and let us know and we'll try something else. my internet conection works everywhere except in the store page :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Mar 14, 2017
    #4
  5. Miss Bijoux Win User

    my internet conection works everywhere except in the store page

    Hey there!

    I'm sorry to hear about the store issue. If you haven't yet, try
    power cycling
    your Xbox One console. That can help with a lot of problems and hopefully resolves this one. If that doesn't help, try resetting your home network by unplugging everything and waiting 5 minutes.

    If that doesn't work, come back and let us know and we'll try something else. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
  6. IsmaeelAljarda Win User

    Can't play downloaded games while connected online

    Today I'm facing the same problem, I am conecting to xbox live, but I can't play my downloaded games, both the paid or free games.

    My home page in xbox one is conected to the internet, my pins games and apps appeared, I cans see my online friends, but there is no store page or community page, as if the console is offline.

    Help please.
  7. DubsRadio Win User

    Service info is unavailable

    Same here. WiFi and internet works perfectly everywhere else except the xbox... and if someone says "Have you tried a cold reboot and power cycle" I may lose it
  8. xX Deano Xo Win User

    Disney+ buffering

    when i had a simler thing i changed my internet conection and that seamed to work
  9. WickedCueball Win User

    my internet conection

Thema:

my internet conection works everywhere except in the store page

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