my info is correct but no deposit?

i keep trying to redeem my rewards but it says my info needs updating (which i did) but nothing changed and i still can't redeem them

:)

 

My info is correct

Hello ChillN802,

This notification should go away within a few days. If it returns, let us know as soon as possible as it will be a true indication that your emails are not being delivered.

 

My info is correct

Hello ChillN802,

This yellow light notification on your email is a sign that our system is reporting you may not be receiving emails. However, it looks like you have been successfully getting communications from our program. Can you confirm receiving emails from us?

 

Hello LUC1F3R RS,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.