My home xbox - Unable to save changes

kamatchuDZ · Jan 5, 2024

hello
I cant set my account "HOME" When 'set this console as home Xbox' it says that it is Unable to save changes

I have 5/5 SWITCH LEFT, this is first time use my account on new XBOX SERIE X and the UPDATE its the last VERSION 10

I did these steps:
- I checked Xbox Status : Up and running ALL GREEN.
-I removed my account and sign it again the same.

- changed my name the same problem.

- cleared MAC address .

-rest XBOX from zero deleted everything.

- changed connexon (used modem , my phone chare data).

- even Reset home console in developer mode .

- unplugged cable POWER TURN OF console all day nothing happened.

- I changed my PASSWORD and DO every security thing (authenticator app)

NOTE: I used 2 other my account are work fine.

Renewing an old question Unresolved

https://answers.microsoft.com/en-us...-changes/9fd49233-5320-4388-bbef-6dc00a24930b

:)

Rvoqs

I thought that at first but I have 3 switches left.

Tomm_A

Hello kamatchuDZ,

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

Thank you for your understanding.

Respectfully,

Cliff A.

Hi kamatchuDZ

Thank you for replying on this thread. We do appreciate it a lot. For now, since all the accounts are working fine on your Xbox Console and only not this account. We may need to further investigate and isolate this issue so that we can conclude any information that we may need to let you know.

Since you have already done the possible troubleshooting's that is needed and as well from what we suggested. There is nothing wrong to try, just to isolate further.

How about signing in the affected account on another Xbox Console if you have any or your friends or someone and setup your account on their Xbox Console and see if there is any differences.

We look forward on your response.

Regards,

Microsoft Community Moderator

TeodoloViera

have the same issue tried everything and xbox tech hung up on me

kamatchuDZ

I am waiting for the problem to be solved ,nothing new

My home xbox - Unable to save changes