My home Xbox switch not working

Hi Kyden,

Thanks for coming to the forums with your issue. We recommend to make sure you are connected to the internet. You need internet connection to be able to change this setting. You can check out our

troubleshoot for connection error.

Thanks,

Brad

I’m having the same problem. I got it working for a bit, but then it suddenly stopped. I removed it as my home xbox and made it my home xbox again (using an extra one of my switches) and it still doesnt work consistently

Hello kylefagon,

Thank you for reaching out to us with your concern, feedback and questions!

If you'd like to submit feedback or request that the subject is a feature in the future, I recommend visiting our Xbox Insiders subreddit. You can find that here: Xbox Insiders (reddit.com)

There you will find an ongoing weekly thread of Xbox requests where users can submit ideas or features that they feel will create a better experience our Xbox community. There is no guarantee that your suggested feature will be implemented in the future; however, this will be a great place to at least have your voice heard!

[Let us know if this answered your question by tapping "Yes" below]

Hi Emmanuel, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

To possibly get an extra switch you may check if the survey to get one is available on your end.

Please follow the steps below:

1. Press the Xbox button to open the guide.

2. Select System > Settings > General > Personalization, and then select My home Xbox.

If you see the option "HELP" please click that and if you see a choice of "Need one more?" you may get an additional one by answering a quick survey.

For more information, you can check this link on how the Home Xbox feature works: https://support.xbox.com/en-US/help/hardware-ne...

I agree I have three xbox ones in my home and depending on who is playing what where sometimes you need to switch.