My headset chat mixer is all greyed out and I can't change the settings for it at all

Discus and support My headset chat mixer is all greyed out and I can't change the settings for it at all in XBoX on Windows to solve the problem; I tried changing every setting I could think of and it still won't let me change it, my headset works perfectly fine on my friends Xbox and I just used... Discussion in 'XBoX on Windows' started by Dylan_593, Jan 26, 2025 at 5:25 PM.

  1. Dylan_593
    Dylan_593 Guest

    My headset chat mixer is all greyed out and I can't change the settings for it at all


    I tried changing every setting I could think of and it still won't let me change it, my headset works perfectly fine on my friends Xbox and I just used it yesterday with no problem but I unplugged it for a second and it just stopped working completely, I can still hear party audio but the game audio is fully off and I can't change it

    :)
     
    Dylan_593, Jan 26, 2025 at 5:25 PM
    #1
  2. Isabella1011 Win User

    Headset chat mixer not working

    Sorry it took so long to reply but in the mean time I did all the steps in the link provided and the headset chat mixer is still greyed out

    As for the questions the problem started 3 days ago, the chat mixer was working before, no changes were made prior to the issue, and I am using the Xbox series x
  3. Frathos Win User

    I cant access my chat mixer its just greyed out and I cant do anything

    Are you using a wireless headset like Astro A50? If so then you have to use the physical chat mixer that is built in to the headset as the console guide chat mixer will be greyed out.

    Good luck!
  4. Aayan Khan Win User

    The only thing I can hear on my xbox is chat audio. Why is this happening?

    Hi,

    my headset is plugged into the controller but it wont let me do anything to the chat mixer and the chatmixer bit is greyed out.
  5. chanddow Win User

    Can’t hear voices on war-zone through headset.

    Hi Georges C, Thanks for getting back to me. I have already done a cache cleanup and still has not fixed the problem. My headset format is set on “stereo uncompressed”.

    Also when I press the Xbox button and go down to the bottom right to Audio & music it’s greyed out and says ! “ Use your headset or other devices to change volume”. I can see my headset volume half way but the other two - headset chat mixer and Mic monitoring are turned all the way down and won’t allow me to turn them up.
  6. BatchSnr Win User

    Xbox Wireless Headset Chat Mixer not working

    Thank you for that. Unfortunately it hasnt worked. I still cant hear any game chat, and the chat mixer is still greyed out.

    I should point out that if I plug my wired headset into my wireless controller, I can hear chat.
Thema:

My headset chat mixer is all greyed out and I can't change the settings for it at all

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