my gift card codes been hacked and stolen

how do i trac the theives who took my codes. i never gave anyone my email or password. on my email

this is Case Number 7074688009

is there a way i can trac where its was taken and whom

I'm not really sure why they asked you to post here. This is a community forum so we don't work for Microsoft and can't do anything about a stolen gift card. It also states on gift cards that Microsoft is not responsible for lost or stolen codes. Since you know it was your friend, make him buy you a new code.

Hi Carlos, my name is Oskayra happy to respond to you today.

There are two possible explanations for this problem:

The gift card has already been redeemed by someone else. This can happen if the card was stolen or lost, or if someone bought it and then redeemed it without your knowledge.
There is a problem with the card code. This can happen if the code is misspelled or damaged.

If the gift card has already been redeemed by someone else, you may be able to get a refund from the seller or the store where you bought it.

If there is a problem with the code on the card, you may be able to get a new gift card from the merchant or the store where you purchased it.

Here are some tips to avoid this problem in the future:

Buy gift cards from authorized dealers. This will help reduce the risk of card theft or loss.
Check the card code carefully before redeeming the card. Make sure it is spelled correctly and is not damaged.
Keep the receipt for your purchase. This will help you get a refund if there is a problem with the card.

Kind regards, Oskayra