My games won’t pass the sync loading

AllergicCHKN · Feb 29, 2020

So i’ve been trying to play any game on my xbox one s and everytime its syncing, with any game, it wont actually move past that. I also checked the saved data in my games and supplements menu and it doesn’t show anything. Idk if it should bc i never checked
before.

This happened out of nowhere, can someone help me?

:)

AridLizard

it could be a network problem so first restart your router by turning off the power and unplugging it from the power outlet for 5 minutes.

then hold the power button on the Xbox for 10 seconds until it completely turns off and unplug it from the power outlet.

plug the router back in to the power and turn it on. wait for the lights to all go green.

plug the Xbox back in and turn it on.

hopefully this will get your games syncing again.

let us know how you get on

DanielKing221

Hi there!

I suggest you to remove and re-add your account to your console, this should make it work.

schnurren

Hello AllergicCHKN,

In what games are you having this issue? Are you connected via Ethernet or WiFi to your console?

Also, please try to Clear your Xbox One caché and try to play games again.

These are the steps to follow :

Press and hold the power button on the front of the Xbox until it turns off completely.
Unplug the power brick from the back of the Xbox. Press and hold the power button on the Xbox several times to expel any remaining power and clear the cache.
Plug in the power brick.
Wait for the light on the power brick to change from white to orange.
Turn the Xbox back on as you would normally.

TiffanyBailey5

Yes, after like a day it was able to be loaded on but it won’t let me connect to live, so I still can’t play multiplayer or sync my achievements

SamuelHex

today i bought the ultimate game pass then i went to download gears 5 i downloaded and started it but it was syncing data and it was 0% and when i clicked cancel and not sync the game would load infinitely

My games won’t pass the sync loading