My games store

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, make sure that you're signed in under the correct Microsoft account. Please sign in to https://account.microsoft.com/billing/orders and validate if they're showing as "completed".

Once confirmed, I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

You dragged up an old thread to say that.

Just why ?

Same here all mine are gone to

I know this an old thread but today I went on Xbox and almost all the games were missing from the games store is anyone else having this problem?

Because he loves the smell of a rotten thread, and this thread was well and truly rotten, like walking dead rotten.