My games dont update. Thay are stuck and i cant even pause them. I am in omega

I allways phone my GAME shop and tbh thay dont know nuffin just asked them aboutvthis big annoncment thay dont know nuffin as per !

i live in the uk and i only got this game to play with friends and half of them live in the us and i dont think its right to make it the way thay made it i get why thay did it but ffs no matter how it runs then thay should of made it from the start so you
can play with who ever when ever if you get what i am saying

None of the games were forced to stopped though (well not counting manually pausing it) as i paused them as it's easier to do so and wait for when i am able to update them for later. Really need to take some screenshots with my elgato to remember which
games/app need updates.

I have tried all of the above. Still having the issue. It is constantly stuck on 'checking for updates' and is unresponive to anything else. I still cant pause or cancel the downloads either nor can I launch already installed games.

Have you tried to power cycle your console? yes

Have you a stable (an fast) internet connection? yes

If you are using an external HDD, have you checked that is 100% working? yes

I am relatively sure that something is wrong with my latest update, my console is the day one xbox one version. i am in omega xbox insider program. i cant do an offline update to reset my console because cant find any
OSU file suitable for my os version. my os version is 10.019041.3068. and on xbox.com the latest post is May 2020 update. if i can, i dont want have to reset my xbox ...