My games disappeared from Library

Discus and support My games disappeared from Library in XBoX Games and Apps to solve the problem; Hello, I had bought games on Microsoft. I can see the orders on my order history online, but in my library it is completely empty.... Discussion in 'XBoX Games and Apps' started by David Kim1, May 5, 2023.

  1. David Kim1
    David Kim1 Guest

    My games disappeared from Library


    Hello,

    I had bought games on Microsoft. I can see the orders on my order history online, but in my library it is completely empty.

    :)
     
    David Kim1, May 5, 2023
    #1
  2. Desertlumens Win User

    Game disappearing from my library

    Hello my friend! I know thats super frustrating! Ive had this happen myself just a few months ago. I’d suggest you contact support either by calling them or by chat. Heres a link, thank way they can walk you through the process of trying to recover your
    game and troubleshoot what the problem may be. Don’t lose hope! https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution
  3. Puputyyny Win User

    Games disappeared from my library

    Make sure that you do not have your games filtered there is a button on the top of the games and app that looks like a funnel that you can filter the games by different things.
    Aaand that was it. Thank you so much for your help😊
  4. XBF Leslie D Win User

    Games disappeared from my library

    Hi



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.
  5. steeledwand7664 Win User

    Games disappeared from my library

    Make sure that you do not have your games filtered there is a button on the top of the games and app that looks like a funnel that you can filter the games by different things.
  6. Kimmy_24 Win User

    My games disappeared from Library

    Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    Kindly check if the games are still taking space on your hard drive. If they are, you can try performing a power cycle to clear your system cache.
Thema:

My games disappeared from Library

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