My games aren't working

Discus and support My games aren't working in XBoX Games and Apps to solve the problem; I'm having issue with my Xbox one it won't load any of my games either disc or on my hard drive I've restarted my Xbox and closed the game more than... Discussion in 'XBoX Games and Apps' started by the knight 2001, Nov 15, 2017.

  1. the knight 2001
    the knight 2001 Guest

    My games aren't working


    I'm having issue with my Xbox one it won't load any of my games either disc or on my hard drive I've restarted my Xbox and closed the game more than once but it has done nothing. Can anyone help with my issue

    :)
     
    the knight 2001, Nov 15, 2017
    #1
  2. hckyplaya2010
    hckyplaya2010 Guest
    Games aren't working

    They have not given a timeline but they are working hard on this issue. I know ambassadors have posted this but if you go to Xbox Live Service Status | Xbox Live Service Outage you can see the status and sign up for alerts, so you get notified when Xbox is
    back to 100%.
     
    hckyplaya2010, Nov 15, 2017
    #2
  3. SUPERSOAKERx69
    SUPERSOAKERx69 Guest
    SUPERSOAKERx69, Nov 15, 2017
    #3
  4. CrazY1985
    CrazY1985 Guest

    My games aren't working

    try clearing your cache by holding down the power button on your console for about 10 seconds.

    It will reboot.

    Try again after that.
     
    CrazY1985, Nov 16, 2017
    #4
  5. CrazY1985 Win User

    My games aren't working

    try clearing your cache by holding down the power button on your console for about 10 seconds.

    It will reboot.

    Try again after that.
  6. XBF - Staniel Win User

    A few of my games aren't working

    Greetings Adam Urso,

    Let me see what I can do to help:

    • If this is happening on other accounts as well as a wide arrangement of games, then it indicates to me that it is your console
    • Are you on a preview/insider build? You may consider removing yourself from the program if necessary: Unenroll from Xbox Insider | Xbox Support
    • Have you double checked that all your console is up to date; Update Console | Xbox Support
    If it is and the problem is still happening, then a reset may be necessary.

    • Please reference the following article when looking to reset your console: Reset Your Console | Xbox Support
    • Good news is you don't have to remove everything off your console when resetting. You can keep the majority of your information and games. Just follow the Reset and keep my games & apps option under Reset using your console in that article
    Let us know if this worked! If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

    Sincerely,

    Staniel

    Xbox Employee

    And as always, if this helped answer your question, please help the community out and mark it as such below!
  7. B Geezle513 Win User

    Games aren't working

    Did they give a timeframe when it will be back up
  8. SUPERSOAKERx69 Win User

    Games aren't working

  9. DHG Crucifixx Win User

    Games aren't working

    There is currently a service outage with Xbox Live.

    Keep watch here: https://support.xbox.com/en-US/xbox-live-status
Thema:

My games aren't working

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