My games aren't recognizing my Xbox Live Gold

Discus and support My games aren't recognizing my Xbox Live Gold in XBoX on Consoles to solve the problem; As the title says, none of my games are recognizing my Xbox Live Gold, which means I cannot access multiplayer. I have tried removing my account and... Discussion in 'XBoX on Consoles' started by StealthyEvil, May 1, 2017.

  1. StealthyEvil
    StealthyEvil Guest

    My games aren't recognizing my Xbox Live Gold


    As the title says, none of my games are recognizing my Xbox Live Gold, which means I cannot access multiplayer. I have tried removing my account and re-adding, as well as resetting my console itself. I'm not sure what else I can do..

    :)
     
    StealthyEvil, May 1, 2017
    #1
  2. NS NEWCOMER
    NS NEWCOMER Guest
    Can't stream music anymore?

    Now my xbox and PC aren't even recognizing each other..
     
    NS NEWCOMER, May 1, 2017
    #2
  3. BossLes
    BossLes Guest
    Bought GOLD for a year, now it's telling me I have to renew it after about 20 days of using it.

    I have this problem too. I just redeemed a 12 month xbox live gold but my xbox and the website isn't recognizing it. I can't download games with gold because it redirects me to a page where they tell me to buy a gold subscription
     
    BossLes, May 1, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    My games aren't recognizing my Xbox Live Gold

    Hey there StealthyEvil,

    Which country are you physically located in on our
    Officially Supported Xbox Live Countries and Regions     list and which country/region do you have your account set to?

    To clarify, if you're not connecting from a region on this list, you may be in a country or region that's not officially supported. That could mean that some features may not work properly.

    Also, do you see a paid Xbox Live Gold subscription on your account if you sign in on
    commerce.microsoft.com?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 2, 2017
    #4
  5. Mister Mascot Win User

    My games aren't recognizing my Xbox Live Gold

    Hey there StealthyEvil,

    Which country are you physically located in on our
    Officially Supported Xbox Live Countries and Regions     list and which country/region do you have your account set to?

    To clarify, if you're not connecting from a region on this list, you may be in a country or region that's not officially supported. That could mean that some features may not work properly.

    Also, do you see a paid Xbox Live Gold subscription on your account if you sign in on
    commerce.microsoft.com?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. XBLRewards8 Win User

    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  7. XBLRewards8 Win User

    Gems not received

    Hello Wisefr0g,

    After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?



    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  8. XBLRewards8 Win User

    Error in gold status

    Hello DannyWC,

    We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  9. Marcvon Canal Win User

    Xbox live gold issue.

    I have a similar issue on XBOX One. I purchased an XBOX Live Gold Membership, but on my XBOX One Dashboard, I can't access any Gold features, including free games. I just keeps asking me to "Join Gold". I checked my subscriptions on the XBOX One and online
    under my Microsoft account, and it shows my active XBOX Live Gold subscription. How can I make my XBOX One recognize I have Gold????
Thema:

My games aren't recognizing my Xbox Live Gold

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