My Games Are Making Me Re Buy Them

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Check if you can find the game in your purchase history and the purchase status is ''completed'', on this link you can check your purchase history.

https://account.microsoft.com/billing/orders/

If the purchase status is ''completed'', clean your console's MAC and try to install the game through the library or store.

To clean the MAC follow this path
Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.

Thank you Samy for trying to help,

But the only thing related to any of those games is an in game currency to Sea of Thieves, and I feel bad I forgot to mention that I am on pc, so I'm unsure of how to access this MAC you are talking about, if you are able to see this reply to this with a solution I will be very grateful, if not I understand

Thanks Again! -Future

Hello Axl H,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to play Minecraft and was asked to repurchase the game. Let us check on this together and sort this out in timely manner for you to get back to gaming.

Based on your description, you are unable to locate your purchase with Minecraft in your account. May we confirm if you purchase the game from Microsoft Store?

If you have played Minecraft before this issue happen (you were asked to repurchase the game again) with your migrated account, please try to check your Xbox account if there is an achievement or at least a Minecraft in your list of games. Please check through this link: Xbox Profile | Xbox

Since you are playing Minecraft Java, you may try to check Minecraft website and see if you are still familiar with your username in the game and if you were not asked to buy it - Login | Minecraft.

Lastly, may we confirm if the error message you are seeing is Demo Mode? If yes, try to check these support articles related to the game:

Minecraft: Java Edition Demo Mode | Minecraft Help

I Can Only See The Demo in Minecraft: Bedrock Edition | Minecraft Help

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

No it has never downloaded its trying to make me 're buy it its not in my history at all