My gamertag hasn't changed yet, but I've been charged for it

Discus and support My gamertag hasn't changed yet, but I've been charged for it in XBoX on Consoles to solve the problem; I tried to change my gamertag 5 days ago, and I was charged for it, but it hasn't actually changed yet. I've logged in and out a few times since then... Discussion in 'XBoX on Consoles' started by Elanro, Jun 19, 2017.

  1. Elanro
    Elanro Guest

    My gamertag hasn't changed yet, but I've been charged for it


    I tried to change my gamertag 5 days ago, and I was charged for it, but it hasn't actually changed yet. I've logged in and out a few times since then and still nothing has changed. It even says that the name I tried switching to is still available.

    The gamertag I tried changing to was TheOGFireLord

    :)
     
    Elanro, Jun 19, 2017
    #1
  2. iiowers
    iiowers Guest
    Gamertag hasn't changed

    I just paid £7.99 to change my Gamertag but it hasn't changed yet. I've been waiting for over 24 hours and nothing on my account has changed even though I have been charged. Is there a certain amount of time I have to wait until it changes or has my account
    just glitched out?
     
    iiowers, Jun 19, 2017
    #2
  3. Was charged for changing gamertag, but it hasn't changed?

    This really isn't much of a big deal I am just wondering when my Gamer Tag is finally gonna change since I have been charged for it already and it says it has been "completed". I have seen several posts where it has been weeks for
    others and it hasn't changed for them either. My current name is "" and I was switching over to "Tiny Bole".
     
    Quick Friction, Jun 19, 2017
    #3
  4. gds1972
    gds1972 Guest

    My gamertag hasn't changed yet, but I've been charged for it

    Hi

    Your gamertag here is showing as TheOGFireLord above for me can you confirm if you are experiencing this issue on your console of the Xbox Web site?

    If you are experiencing this issue on your console have you tried removing your profile from the console and then re installing it to see if that resolves your problem.
     
    gds1972, Jun 19, 2017
    #4
  5. Elanro
    Elanro Guest
    If anyone is having this problem, I recommend getting in touch with a member of the support team. They were really helpful and managed to solve my problem in a matter of minutes.
     
    Elanro, Jun 20, 2017
    #5
  6. Elanro
    Elanro Guest
    If anyone is having this problem, I recommend getting in touch with a member of the support team. They were really helpful and managed to solve my problem in a matter of minutes.
     
    Elanro, Nov 1, 2018
    #6
  7. Elanro Win User

    My gamertag hasn't changed yet, but I've been charged for it

    If anyone is having this problem, I recommend getting in touch with a member of the support team. They were really helpful and managed to solve my problem in a matter of minutes.
  8. gds1972 Win User

    My gamertag hasn't changed yet, but I've been charged for it

    Hi

    Your gamertag here is showing as TheOGFireLord above for me can you confirm if you are experiencing this issue on your console of the Xbox Web site?

    If you are experiencing this issue on your console have you tried removing your profile from the console and then re installing it to see if that resolves your problem.
  9. Elanro Win User

    My gamertag hasn't changed yet, but I've been charged for it

    If anyone is having this problem, I recommend getting in touch with a member of the support team. They were really helpful and managed to solve my problem in a matter of minutes.
  10. Michael Fomitchev Win User

    My gamertag hasn't changed yet...

    a few hours? i have changed my name two weeks ago and still hasent changed
  11. Inferior-91D30E2D-4F Win User

    My gamertag hasn't changed yet...

    What did you change your name to because it says your oS7Lo right now
Thema:

My gamertag hasn't changed yet, but I've been charged for it

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