My gamertag has not been changed but has been paid

Discus and support My gamertag has not been changed but has been paid in XBoX on Consoles to solve the problem; I changed my gt and the payment has been confirmed but it has not been changed yet and gt is still available to be able to place... Discussion in 'XBoX on Consoles' started by OMG x OsiriS, May 7, 2017.

  1. OMG x OsiriS
    OMG x OsiriS Guest

    My gamertag has not been changed but has been paid


    I changed my gt and the payment has been confirmed but it has not been changed yet and gt is still available to be able to place

    :)
     
    OMG x OsiriS, May 7, 2017
    #1
  2. My gamertag has been changed!

    i wasn't notified that my gamertag was deemed offensive or inappropriate, it was just changed. And when i brought this issue to Xbox, they told me there was no link between my old gamertag and my email. So they pretty much said I had from
    the start.

    I wasn't offered a chance to change it either, its just giving me the option to pay for a tag change
     
    LovelyFawn10942, May 7, 2017
    #2
  3. My gamertag has been changed?

    Hey there, FlatJoey. Any references to something sexual in nature, drugs, violence, or anything else in the CoC, even if it's not explicitly saying any of those things, are against the CoC and will be removed from the service. If you receive 1 report on
    that account, a forced gamertag change may happen. These reports are reviewed by humans daily, and are rarely reversed.

    Forced gamertag changes used to be free, however that was changed several years ago to where users now need to pay to be able to get a new gamertag. It was found that users were being abusive of this and if you would like to get a new gamertag, you will
    need to pay for it.

    Hopefully that explains it better for you. If you need assistance with any other support issue, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support
    that works best on the forums. My gamertag has not been changed but has been paid :)
     
    Misses Quinzel, May 7, 2017
    #3
  4. My gamertag has not been changed but has been paid

    Hey there,

    Sometimes this can take 24 to 48hrs to go into effect. Are you still seeing the issue?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, May 12, 2017
    #4
  5. Mister Mascot Win User

    My gamertag has not been changed but has been paid

    Hey there,

    Sometimes this can take 24 to 48hrs to go into effect. Are you still seeing the issue?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  6. Smwutches Win User

    My gamertag has been changed?

    I'm not a member of support and support won't have information about your gamertag change. The enforcement team are the only ones who would have information about that which is why you'd need to go to the enforcement site I gave you to see why your tag was
    changed.
  7. I Jinz I Win User

    My gamertag has been changed?

    Thanks for the reply, are you an official XboxLive staff member? And you can verify that my existing gamertag was violating the CoC? Can you tell me which part of the CoC it was violating?

    Profane words or phrases

    Topics or content of a sexual nature

    Hate speech

    Controversial religious topics

    Notorious people or organizations

    Sensitive current or historical events

    ...because it certainly wasn't any of the above.
  8. TrippIE Win User

    My Gamertag has been changed.

    What it seems like to me is that you got a forced gamertag change. This is from the CoC itself link as well. ◦If you create a Gamertag that has been determined to violate the Terms of Use or Code of Conduct, the system will automatically choose a new Gamertag
    for you.

    MICROSOFT IS NOT OBLIGATED TO SEND YOU A WARNING BEFORE THESE ACTIONS OCCUR. If your account is suspended while you are participating in a tournament or competition, Microsoft assumes no liability in the loss of any potential prizes or recognition related
    to the tournament or competition. Microsoft is not obligated to monitor every post or activity, but has the right to remove any post or take action against any user.

    To prevent any of this to happen again look through the CoC
    enforcement.xbox.com/.../CodeOfConduct


    Sincerely,

  9. Smwutches Win User

    My Gamertag has been changed

    For information on why your gamertag was changed and to see about submitting a case review, you'll need to go to
    http://enforcement.xbox.com If they uphold their decision, you will have to pay if you want to change your tag.
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My gamertag has not been changed but has been paid

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