My gamertag can be signed in with two different MS accounts.

oVo CAPP360 oVo · Apr 14, 2014

I wanted to change my email but the one I wanted to use was associated with another gamertag. I created a dummy email to use for "Gamertag A". I was successful in changing the Microsoft account. Now my dummy email is associated with "Gamertag A" but when
I try to apply the email that I freed up to "Gamertag B" it says that the Microsoft account is associated with a different gamertag and to use a different Microsoft account. Wierd thing is I can sign into this gamertag I'm posting with both email accounts,
so for some reason Xbox Live is associating two emails with this gamertag. How the heck do I free up the gamertag I want to use?

:)

Defy Lightning · Apr 14, 2014

Xbox live family gold plan and MW3

I'm pretty sure you can play in two different accounts on MW3. I've done plenty of times before at my cousin's house. I just recovered my gamertag and signed in. It's possible.

Mistress Sara · Apr 14, 2014

Best way to handle gamertags/accounts for Xbox One

Hi there Team Physics,

I'm going to try my best to answer your question. Let's start with..."I would like to use a new gamertag for myself with my existing microsoft account if possible."

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Each gamertag can only be associated with one MS account.

If you want to use your current MS account with your new tag, the old tag will need be associated with a new MS account. -

Once the old tag is associated to a new MS account, you can use your MS account on your new tag.

support.xbox.com/.../switch-gamertag-to-different-microsoft-account.

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Any achievements earned/purchased made under the original tag will remain tied/licensed to the original tag.

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I hope this helps.

WPAK · Apr 14, 2014

Hi there,

since you can login with both microsoft accounts to the same xbox live account it seems that something went wrong with the switch.

You could try deleting cache and cookies etc for the browser to make sure it isn't cache related.

Clearing the cache on the console and restarting it before trying to switch the account again could help as well.

if you still experience the same issue afterwards I advise to contact Xbox Support for this issue, since they might be able to investigate what exactly happened and went wrong.

To contact Xbox Support use:
support.xbox.com/contact-us

WPAK

Hi there,

since you can login with both microsoft accounts to the same xbox live account it seems that something went wrong with the switch.

You could try deleting cache and cookies etc for the browser to make sure it isn't cache related.

Clearing the cache on the console and restarting it before trying to switch the account again could help as well.

if you still experience the same issue afterwards I advise to contact Xbox Support for this issue, since they might be able to investigate what exactly happened and went wrong.

To contact Xbox Support use:
support.xbox.com/contact-us

steeledwand7664

The problem is this.

It is not that the outlook.com account already has a gamertag attached to it (unless you signed into an xbox console or xbox.com with it) is the only way that you would get a gamer tag attached to a MS account.

The problem is that Outlook.com is a MS account and your Gmail account is a MS account so you can not merge the two accounts this is why when you are trying to add your Outlook.com email to your Gmail MS account it is saying that it is already taken because
it is already a MS account and you can not merge the two accounts together.

Defy Lightning

I'm pretty sure you can play in two different accounts on MW3. I've done plenty of times before at my cousin's house. I just recovered my gamertag and signed in. It's possible.

FreshOutDaHouse

I had this same problem. The reason this happens is that both controllers are signed into the same gamertag/account. All you have to do is sign out the player two controller and then sign into a different gamertag/account.

Katfewd

Thanks Sara! I've spoken with MS last night via support chat. Sadly, I can only to it from an xbox, so I have to find one around to do it.

Regarding the (0) questions, I also found out that even if you link two MS accounts, the account that has the gamertag won't be "used" when you sign in with the second MS account. I found this the hard way: I signed in with my New Account and XBOX.COM automatically
created a GamerTag for me. Now, I need to remove the new GamerTag to an auxiliary third account, wait 30 days, move the GamerTag_Old to the new MS Account and wait another 30 days... Pff. what a hassle.

Thanks again!

My gamertag can be signed in with two different MS accounts.