My Gamerscore is messed up!

Darth Bane Q16 · Jan 8, 2019

My gamerscore used to be over 24,000 now it is 8,045. All of my Xbox One gamerscore progress has been lost. The gamerscore for my Xbox 360 games are still intact though. Can someone please help me fix this problem? I called support they told me to contact
the developers for each game that I have, every Xbox One game I have is affected not from the same developer. The also directed me to this forum.

:)

The Viral Cyrix

It is more likely a issue with the xbox servers than a Gamerscore reset. If it were a Gamerscore reset it removes all score not just select games or games on one platform.

Glitches like this can happen especially with the way xbox one achievements are stored on the servers now. It happened to my self 3 times in the last 12 months and they normally sort them selves out after a few days.

If the issue still persist in 72 hours you may need to contact support again and they should be able to escalate your issue

JohnnyXeo

More likely what Viral said, not an enforcement issue. That made me laugh.

{Parity}

Sounds like you may have had a gamerscore reset by the Enforcement Team. You should log into the enforcement team website for information where you can also submit a case review if the suspension is eligible.
http://enforcement.xbox.com/home

x24hrs2livex

If you click on your gamercard here on the site it says your GS is 1515.

EggsBoxJuan

Hi, did this start after your gamescore got reset for cheating? I'm only seeing your gamerscore at 1420 right now.

My Gamerscore is messed up!