My gamerpic got banned again when it doesn't violate the community standards if it does...

Make sure that your gamerpic doesn't violate the terms of use.

You can check them on the Xbox Community Standards page here https://www.xbox.com/en-US/legal/community-stan...

If it doesn't, then try to reinstall the app and try again.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Yes, If your gamerpic violates the terms and conditions you will get banned/suspended.

You can see the rules on gamerpics on the Xbox Community Standards page here https://www.xbox.com/en-US/legal/community-stan...

Hope this helps

Make sure that your gamerpic doesn't violate the terms of use.

You can check them on the Xbox Community Standards page here https://www.xbox.com/en-US/legal/community-stan...

Hello JAWA king,

Thank you for your prompt response.

By the way, are you uploading custom image for your gamerpic? Is your account managed by parent or organizer under Xbox Family settings app?

Custom gamerpics are subject to the Xbox Community Standards. Images that violate the standards can result in enforcement action by the Xbox Safety team. If you are a child account, you will not be able to upload a custom image because it is only available for adult Microsoft account.

For your reference, see: Change your Xbox gamerpic | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello ,

Greetings!



Thank you for posting in Microsoft Community.



Based on the description, your gamerpic was banned repeatedly even without violating the Xbox Community Standard. Let us check and see on what we can do to help address your concern in a timely manner.

We would like to set your proper expectation that Xbox enforcement is solely handled by our Xbox Enforcement team and community and live support won't be able to assist any Enforcement action. What we can do to help is providing you related information guide you on how to submit case review if the suspension is eligible for a case review appeal.

There could be several reasons why your gamerpic got banned. Xbox has a set of community standards that all users must follow to ensure that the network is fun and safe for everyone. These standards prohibit the use of offensive imagery, such as content that harms or harasses other people, nudity and sexual content, references to illegal drugs or activities, and depictions of real-world violence or excessive violence and gore. If Xbox discovers the presence of offensive imagery, the imagery is removed and your profile is temporarily prohibited from sharing additional imagery (typically for 24 hours). Repeat or egregious violations might result in lengthier suspensions.

When you engage with the Xbox community, we always recommend leaving a positive impact. Whatever imagery you choose, it’s important to make sure that that imagery doesn’t cause harm or disrupt others on the Xbox network. If you believe that your gamerpic ban was issued in error, you can check if your suspension is eligible for a Case review. You can check the article below which will provide you what custom images are acceptable and considered offensive including game clips and screenshots. See: Protecting players from offensive imagery | Xbox Support

You can also check how to submit a case review provided in the link if your suspension is eligible to a case review appeal.

Thank you for choosing Microsoft. Stay safe!



Sincerely,

Tomm_A

The annoying thing is, is that I can't submit a case review and when I appealed to see what was wrong with the picture all that happend was that it got denied with no further reasoning