My Gamer Score has been reduced?

The Fettman13 · Mar 25, 2019

So I just noticed that I lost some Gamer Score from my total. I don't recall the exact number but last I checked it it was around 140,000+ but now it's at 91,530. I've tried doing a hard reboot and checking it on multiple devices multiple times. My account
is in good standing and I've never used any sort of enhancement software or anything like that. Help?

:)

Wolfie McG

Normally a Gamerscore reduction happens through an enforcement action due to some sort of cheating to gain the Gamerscore.

Have you checked the enforecement teams website enforcement.xbox.com with the account that the Gamerscore is reduced on to see if they have any information?

This is not true, they don't decrease it, they reset it all the way back to 0.

The Fettman13

I've removed it and re-added it but no change yet.

XBF Felixx P

Hello

The Fettman13,

Thanks for reaching out to Xbox forums support.

I understand that you're having an issue with your Gamer Score being lower than what you remember it being.

If you haven't already, I would suggest removing your profile from the Xbox and reinstalling it.

How to add or remove a Microsoft account on Xbox One

Once you've redownloaded the profile back onto Xbox, let us know if your Gamer Score goes back to normal.

We look forward to hearing back from you!

Good luck!

Felix

Xbox forums support

steeledwand7664

Normally a Gamerscore reduction happens through an enforcement action due to some sort of cheating to gain the Gamerscore.

Have you checked the enforecement teams website enforcement.xbox.com with the account that the Gamerscore is reduced on to see if they have any information?

MightyQuinn75

Although concerning this does happen to people from time to time. Usually it resolves itself again by itself after a little period of time.

My Gamer Score has been reduced?