My gamepass won't work

Headcrab · Jun 30, 2022

I recently got another SSD and put it into my system, for more storage. My xbox gamepass on that system signs into my account but then when I try to install a game it just says I don't have gamepass even though im subscribed

:)

Headcrab

I have fixed the issue, it was because my account was not the same one used in the store, I give you my thanks for trying to help and if there is something i need to do now like delete the post please tell me

Dérek Augusto

Hello Headcrab

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Friend, I need to know what your platform would be, if it's a Console or PC, please

Also check until what date your subscription is active

https://account.microsoft.com/services/

All respects

Dérek Augusto

Glad it worked, Headcrab!

Now enjoy your games.

I appreciate your contact and your education, friend.

Farscape247

it is for new customers to gamepass, if you have it or had it already then it won't work.

ngocphi

Keep in mind you have to live in a gamepass /xbox region to use gamepass if you are trying to add a non supported region payment method it won't work

My gamepass won't work