My GamePass Ultimate was removed from my account before the next billing cycle. i payed for...

Discus and support My GamePass Ultimate was removed from my account before the next billing cycle. i payed for... in XBoX Accessibility to solve the problem; I'm not going to keep buying Game Pass Ultimate subscriptions that last less than the billing cycle. I want my Pass reactivated as i already paid for... Discussion in 'XBoX Accessibility' started by Will Olson, Jan 23, 2025.

  1. Will Olson
    Will Olson Guest

    My GamePass Ultimate was removed from my account before the next billing cycle. i payed for...


    I'm not going to keep buying Game Pass Ultimate subscriptions that last less than the billing cycle. I want my Pass reactivated as i already paid for it. Just looking moments before I saw it was active and it booted me from the game saying I wasn't an ultimate member. So I look at my subscription as i recently reactivated it. and it said the new billing would be 6/9/24 as its only 5/17/24. so then moments later i signed into my Xbox to confirm i have ultimate. it showed active until i ran the same game on the pass. then my ultimate disappeared on my Xbox as well and disappeared from my subscriptions entirely. I want it reactivated im not paying for a subscription that pulls my money first then cancels itself to ask me to pay yet again.

    :)
     
    Will Olson, Jan 23, 2025
    #1
  2. Ionut Gheorghe Win User

    How to fix error 0x87DD0005 when launching Quantum Break on windows 10?

    Same issue on windows 10 pc with gamepass ultimate account. Please fix of remove from gamepass
  3. AnotherPersonHavingI Win User

    Why is microsoft storing and using removed bank details?

    No, I removed it two months ago and then got a billing for £10.99 from microsoft. (UK price of xbox ultimate subscription)
    When I logged into the xbox and on the microsoft xbox website my account information only showed a old expired bank account that I got a 0x error when i tired to remove previously, my account information did not have my current and working bank account which i had removed.
    Yet I was billed which i found out about because I get notifications from my bank app. Yet my account didn't have the subscription active and i didn't in fact even have a xbox at the time, I bought one mostly to have a play around on this weekend which is how i found out the ultimate wasn't active and reoccurring billing was set off anyway.
    So Microsoft had my account information, billed it not even on the proper date for reoccurring billing and that information wasn't visible from my account since I had removed it and it wasn't showing before i put it back in to repurchase the xbox subscription. I talked to someone on the phone and he processed the refund and was able to sought it out. so it's not a money thing I have xbox ultimate and I'll be getting the refund in a day or so.
    My point here is why was I billed in the first place, at this time. And why did my xbox and microsoft account not show my active bank account on it regardless or reoccurring billing?
  4. Smwutches Win User

    What happens if I redeem a Xbox game pass ultimate code while having an active game pass core membership?

    It would still convert it and delay the next payment, but if your dad only wants to pay for Core and not Ultimate, you'd need to turn off recurring billing before the next payment and then restart Core after the Ultimate expires.
  5. NaZoooom Win User

    Cannot access digital game on my account.

    Hi L0neW0lfDF,

    Have you ever had GamePass or GamePass Ultimate? If so, you may want to try uninstalling the game and downloading again. There may just be a digital rights issue that could be resolved through installingagain.

    However before you go through removing/reinstalling, try the following:

    1. Remove your profile from the console

    2. Power cycle/ reset your console

    3. Add your profile and sign in.

    Hope this helps :) let us know how you get on.
  6. Joker2600x Win User

    Where to input Doritos game pass ultimate code

    I got my GamePass code in my email inbox today (2 days after I entered the promo code on Dorito's site). In order to redeem the GamePass code, I had to give my credit card or PayPal info. Next, I received a $1 authorization charge on my credit card and immediately got refunded. After successfully signed up for GamePass, I went into my Microsoft account and turned off GamePass recurring billing and removed my credit card info.
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My GamePass Ultimate was removed from my account before the next billing cycle. i payed for...

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