My game pass subscription is not working in another region

Discus and support My game pass subscription is not working in another region in XBoX Games and Apps to solve the problem; My game pass subscription is not working in another region 10cdbba6-727a-4cb8-92b3-9c5441dd6e79 Discussion in 'XBoX Games and Apps' started by Rajesh Pradhan1, Feb 2, 2025 at 8:32 PM.

  1. My game pass subscription is not working in another region


    My game pass subscription is not working in another region

    :)
     
    Rajesh Pradhan1, Feb 2, 2025 at 8:32 PM
    #1
  2. Daft Badger Win User

    My game pass subscription is not working in another region

    It wont because it's region locked.
  3. Georges C. Win User

    This code can't be redeemed. It was purchased in a different region from your account

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Mladen, would you happen to have an active Live Gold subscription active in your account, if you had it from another region?

    This message can also happen in cases like this, the code you received from the Game Pass is from your region, but if you have an active Gold or Game Pass subscription from another region you won't be able to redeem the code you have.
  4. choppyseize Win User

    How do i use x box game pass code bought in the USA in India

    While game pass is Available in India, Your code is region locked. You would have to get another subscription for it to work. Lying about your location is not allowed and it could result in even more issues down the road.
  5. Vanessaez Win User

    Prima Sundae

    Hi Tebogo M, my name is Vanessa, and I would be happy to help.

    Game Pass redemption codes are available in multiple regions, so it's possible that the code you received is not valid for your region. To verify the region of your code, you can try redeeming it on a console from another region. If the code can be redeemed on a console from another region, then the region of your code is different from the region of your console.

    You can also try verifying the region of your code on the Microsoft website. To do this, follow these steps:

    To check the region of a Game Pass redemption code on the Microsoft website:

    First, go to the Microsoft website, Then, click "My Account."

    Then sign in with your Microsoft account. Finally, click on "Subscriptions."

    The Game Pass redemption code region will be displayed next to the code.

    Here is a shorter version of the steps:

    1. Go to the Microsoft website.
    2. Sign in with your Microsoft account.
    3. Click "Subscriptions."
    The code region will be displayed next to the code.

    You will see a list of your current subscriptions.

    Look for the Game Pass redemption code in the list.

    The region of the code will be displayed next to the code.

    Another option would be to verify the information on the coupon you were given to see if it is the same region as yours. Alternatively, if you don't find this complicated or simply doesn't work for you, or you want another alternative, feel free to contact me again if you want another alternative.

    detail as much as possible so that it is easy for you to orient yourself with the instructions that I gave you without further ado. For now, good luck and I look forward to your prompt response.

    If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

    Best regards,
    Vanessa.
  6. Jesse E' Win User

    Xbox game pass AMD rewards

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Where did you purchase the device from? The region you got it from and the region of the account needs to match in order to redeem the subscription.

    Also it might not work if you have had Game Pass in the past as the trial subscriptions only works on account that haven't used Game Pass in the past.
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My game pass subscription is not working in another region

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