My game pass isn't working

Discus and support My game pass isn't working in XBoX on Consoles to solve the problem; I just bought my game pass account today and when I go to play a game on my Xbox it says buy game pass. It says its active on my Microsoft account but... Discussion in 'XBoX on Consoles' started by RainnaAlarie, Sep 6, 2020.

  1. RainnaAlarie
    RainnaAlarie Guest

    My game pass isn't working


    I just bought my game pass account today and when I go to play a game on my Xbox it says buy game pass. It says its active on my Microsoft account but when I check my Xbox I need to buy it again

    :)
     
    RainnaAlarie, Sep 6, 2020
    #1
  2. RainnaAlarie Win User

    My game pass isn't working

    I took my account of the Xbox and added it back and it worked
  3. andersonpassos Win User

    My Game Pass Ultimate isn't working

    unfortunately we can only wait, hope you have a good night
  4. Travis Farrelly Win User

    My Game Pass Ultimate isn't working

    Ah, makes sense. All that's left is to wait then.
  5. andersonpassos Win User

    My Game Pass Ultimate isn't working

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    Unfortunately, this problem has been occurring for several days, and many users have been complaining about this problem, unfortunately it can only be repaired directly on the servers, and we are waiting for Microsoft to repair it.
  6. XBF-JoannaDark Win User

    Game Pass Ultimate isn't working on my PC

    Hi, RtaFicial,

    I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. I see that you have issues with

    your Xbox Game Pass ultimate working on your PC. I am happy to help and recommend solutions that hopefully fix the problem.

    Solution 1: Reset Windows 10 store & Xbox app

    1. Open Settings.

    2. Go to Apps -> Apps & features.

    3. On the right side, look for Microsoft Store/Xbox App and click it.

    4. The advanced options link will appear. Click it

    5. Next, click on the Reset button to reset Microsoft Store/Xbox App to default settings.

    Solution 2: Try reinstalling the Gaming Services package on your Windows 10 device:

    1. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
    2. In the Administrator: Windows PowerShell screen, type the following command and press Enter:
    3. Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
    

    Solution 3: Play games offline on Windows 10 using Offline mode; this error could also be attributed to issues with the Microsoft store not recognizing your entitlement to the game. Would you please click on this link Play games offline on Windows 10 using Offline mode | Xbox Support. Then scroll down and click on the drop-down arrow and look at the steps for How to enable offline play on your device

    I hope these suggestions help! If this answers your question, please mark the thread as "Answered."
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My game pass isn't working

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