My game is taking up space while being unplayable. I cannot uninstall it.

Discus and support My game is taking up space while being unplayable. I cannot uninstall it. in XBoX Games and Apps to solve the problem; A while back during and update for Call of Duty Cold War i lost power. When i got back on the game instantly says installation stopped over and over. I... Discussion in 'XBoX Games and Apps' started by daddychocolet, May 24, 2021.

  1. My game is taking up space while being unplayable. I cannot uninstall it.


    A while back during and update for Call of Duty Cold War i lost power. When i got back on the game instantly says installation stopped over and over. I cannot delete the game so its taking up space, and i cant play the game, how do i remove it without losing my profiles as i do not know the passwords?

    :)
     
    daddychocolet, May 24, 2021
    #1
  2. XBF Houmaidi O Win User

    My game is taking up space while being unplayable. I cannot uninstall it.

    Hello @daddychocolet

    The best way to free some space on your console is by preforming a rest (Keeping games and apps). However, since you do not know the password, I'd recommend clearing the Mac address and local saved games as it might fix the issue.
  3. PeliReiska Win User

    Uninstalled game taking up storage space on pc


    [​IMG]


    This is the folder where i downloaded the game and it doesn't seem to be there. It doesnt show up at all if i try to type it to windows search bar or in the folder.

    I really appriciate the help :). Thank you in advance
  4. JosefLBohorquez Win User

    Uninstalled game taking up storage space on pc

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Pelireiska

    May I know if inside XboxGames folder you're able to see the Naraka folder?

    Or if you go to your installed apps via Windows settings, Naraka appears as installed? (Or open Windows menu and start typing Naraka, shows you a result?)

    I'll be waiting for your answers, greetings from another Microsoft user
  5. PeliReiska Win User

    Uninstalled game taking up storage space on pc

    I tried to clean cached files again and found the problem. Now its all removed permanently. Thank you so much Josef!
  6. JosefLBohorquez Win User

    Uninstalled game taking up storage space on pc

    What about enabling hidden files?

    Did you tried using a third party program to clean possible cached files not detected by the regular system cleanup?
Thema:

My game is taking up space while being unplayable. I cannot uninstall it.

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